We washed dishes on one day and the next day went to wash more and nothing will light up or anything. Any idea on the problem and how to fix it?
Answer Mike, The first thing to check is the junction box 6-916711. It's located on the front of the dishwasher frame, behind the kick panel and lower access panel. Make sure the electrical connections have not gotten loose and or fallen apart. You'll need to remove power to the dishwasher before you start. Then remove the inner door liner and check the door switches 99002751 and wires for operation and damage.Then test or replace the control panel 6-919819 if there is no visible damage to the control board or wiring.
Does part 6-919821 come in black?
Answer Hello Kay. Yes, 6-919819 is the black control panel.
The dishwasher will not run. I expect that I need either a new touch pad or new circuit board. Some of the lights on the touch pad will come on while others do not. The start button does not respond. I have been able to get the delay indicator to come on, but after a few seconds all the lights go dead. Is it more likely that I need the touch pad or the controller?
Answer Hello Bob,
I would first check behind the kickpanel for the service sheet and execute an automatic service test. Let it go all the way through the test and note the results. If any lights flash at the end of the test, it is a fault code. The tech. sheet will list the failure codes. You can also use a pencil eraser on the ribbon cable in the same direction as the traces to clean them. If niether of these produce results, the control board W10218837 is probably at fault.