On model 66575842002, can you please advise how to access, remove the old part, and install the new part? This is for a tenant out of state and any guidance to give them would be much appreciated!
Answer Hello Cheryl. Most of these can be replaced by removing the back panel to access and replace the part. Make sure the power is disconnected. If they are having trouble that way, they can remove the burners on the cooktop and raise the top to help in replacing the part.
The door latch will not operate, consequently heat is lost. How does the latch operate?
Answer Hello Don,
The door latches purpose is not to prevent heat loss. The only purpose of it is to keep the unit from being opened during a self clean cycle when temperatures inside the unit reach 900°F to 1100°F. Opening the door when temperatures are this high are a serious danger to the customer. The door latch assembly does not operate during bake or broil. If the door isn't closing completely during bake, you either need to address the door hinges, the door liner, or the door hinge receptacles.
we just though a code f5e1, our latch on the front of the door keeps going back and forth. so do I need the rear latch or the front latch or is it a completely different part.
Answer Darrin, On your range, The self clean latch assembly is a two part assembly with a "shifter rod between the two parts. W10107830, the motor /switch assembly, is mounted on the back of the range, 9761013 is the mechanical latch, on the front of the machine and W10078380 is the rod that synchronize the operation. On a lot of occasions you may find that the rod has slipped out of the openings between the two components, and installing it will solve the issue. Thanks and Good Luck