No water in drain pan. Why does water run into refrigerator and not drain to pan from freezer?
Answer Hello Vincent. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html
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Refrigerator is warm.
Answer Hello. Check the evaporator fan motor W10188389 and make sure it is running. Also look for frost build up on the back freezer wall. If there is frost present, you have a defrost problem. Hope this helps.
1 person found this answer helpful.
Freezer is fine, no power to refrigerator.
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Water is leaking from behind the grate in the back of the freezer into bottom of freezer.
Answer Hello Beth,
This will be a stopped up defrost drain. You can either unplug the unit for about three days with the doors propped open to allow it to thaw out or you can remove the rear wall and use a hair dryer to thaw out the defrost drain. Once you can pour warm water through the drain, chase it with a piece of weed eater line to make sure nothing is in it then put about 2 tablespoons of white vinegar in it to decrease algae formation.
Water dispenser is spasmodic...works for a day, then does not for couple of days. Ice maker and dispenser ok. Unit is about 16 years old. Switch? Solenoid? Thanks for any help.
Answer Richard, First place to start is the dispenser, check the paddle 2180268 make sure it's not cracked or twisted, etc. then check the actuator switch 2162361, make sure it hasn't come loose from the mounting tabs on the switch bracket.
Our ice maker is not working. I have water to the refrigerator but when disconnecting the water line running up to the ice maker itself there is no water traveling up. Is there something replaceable that is not allowing the water to travel or do I need to get a complete new unit?
You will want to check the fill tube that comes in through the back wall of the freezer compartment and make sure that it is not frozen. If this checks ok put a insulated jumper wire between the T and H on the icemaker motor module and allow the unit to start a cycle. Once cycle has started then remove the jumper wire. Then using a multimeter, put one lead in the N and lead to V on the module and wait for the arms to rotate to about the 11 to 11:30 position and watch for 120 vac to come on the meter. If there is 120 vac then the water valve is the most likely cause of failure. If no power then the issue would be the icemaker module.