We replaced our original water filter about a year ago. About one week after replacing it when we tried to use the water dispenser, a loud knocking would occur and very little water came out. We purchased another filter believing the first was defective and it happened again. When we remove the filter and put the plug cap on the knocking does nor occur.The filter we purchased is part # UKF8001.
Is the knocking caused by the filter or is the inlet valve possibly bad?
In most cases when the filter gets turned in and the unit is making the knocking noise, it is because the filter did not get turned in fully and is not hitting the pins that allow the water to flow properly. When you get the filter turned in and it seems to stop then try to turn a little more and if it turns more then try the water and see if the knocking noise is still present. If not then the filter just was not in all the way and if it does continue to knock then the filter head would be the issue.
Not clear what replacement water filter to buy.
Answer Hello Sarah. Part# UKF8001 is the correct filter for your model.
Where is the water filter located on my unit?? We Have looked in all the information books and can't find how to change the filter. Thank you
Answer Hello Glenn! The water filter UKF8001 is located in the upper right hand corner of the fresh food section. It is covered with a white plastic lid part number 67006331. Hope this helps you, thanks.
How to installed my water filter?
Answer Hello Hina. Press the button and drop down the cover. Then twist to release the old filter and twist the new one into the filter head. Run about 2 gallons of water through dispenser to remove any air from the lines.
If I purchase the package of 3 how long will the other two last?
Answer Hello William,
The manufacturer recommends to replace the water filter every 6 months. I recommend to replace the filter when the water dispensed is notable slower, indicating the filter is becoming clogged with sedimentation and mineral deposits from the water supply.
Where is the filter for the water/ice maker?
Answer The water filter is located in the upper right-hand corner of the refrigerator compartment. Your User Manual has these instructions for removal and replacement. 1. Turn filter counterclockwise to remove. 2. Remove sealing label from replacement filter and insert the filter end into the filter head. 3. Turn the filter clockwise until it stops and snap the filter cover closed. 4. Flush the water system. Use a sturdy container to depress and hold the water dispenser pad for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser pad (5 seconds on, 5 seconds off) until a total of 4 gal. (15 L) has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser. NOTE: The dispenser feature may be used without a water filter installed. Your water will not be filtered. If this option is chosen, replace the filter with the blue bypass cap 12664501. Hope this helps!
Model msd2352kew. I changed water filter, the red light stays on. Where is the reset but on this model? Also ran a couple of gallons of water out, the red light is still on. Thanks.
Answer Hello Jack! Here is the instructions found in the owners manual: "Press and hold both the Lock and Water buttons simultaneously for four seconds. The green filter status indicator light will flash three times when the function has successfully reset." Hope this helps you. Thanks!