Pressing start immediately clears the wash mode light and the washer goes to standby. Hitting it again and it drains. Washer does drain fine, just wont wash.
Based on the information that was provided it sound like there is a short in the start key on the unit. When pressing start it should never go into a drain cycle. The control panel part number is W10243209.
Ran the service diagnostics several times. It doesn't clean anything in the top rack. All spray arms and tubes are all free of obstruction. Keeps showing low water. Also says overfill in stuck open position. Ohm meter shows overfill working just fine. Shows all the circuits working. Fill valve seems to work just fine. Don't know if the OWI sensor is bad. Plenty of water getting to the valve. No blockage to the fill valve. The control board is 6 months old. I just don't know what else to check. Dishwasher is only 4 years old and I'm not ready to trash it yet. Any help would be greatly appreciated. Thanks.
Answer Hello Edward,
First thing you should do is verify the water pressure to the dishwasher. Since they fill on a timed basis, if low water pressure is the issue, it will not fill with enough water if the water pressure is too low from the shut-off valve not being fully opened or if the valve connection is fouled with sedimentation and/or mineral deposits. The water valve may not be opening fully due to a mechanical problem that will not show up on a test meter. You could have a heavy float switch that is shutting the water off pre-maturely. There could be an issue with the control which would also prevent the proper fault codes from being displayed. Lastly, you could have a stopped up filter or check valve or a separated spray arm interfering with the water pressure.
I've had this dishwasher for about two years. Recently, the control panel started acting up. Some of the buttons no longer functioned, e.g., ProScrub option. Also, the Normal cycle would get to the Rinse cycle and then Cancel / Drain and turn off. I could occasionally get it to complete a cycle.I then replaced the control panel and all the lights and cycles appeared to be functional, but the problem remained. I did attempt to replace the control board, but the one I purchased did not have the plug for the control panel display and I returned it. However, I did install it before I realized the plug issue and the original problem remained. At this point I ran diagnostics to no avail. My question is what else could be the issues. As I see it, there are only two other part I could replace: the main control board (W10380685) and the sensor (W10134017). Any help would be much appreciated.
Answer Jerry, Are you sure you seated the new control pnel ribbon into the connector on the control board tightly and properly ? Did you try conducting the diagnostics, before you replaced the control panel ? The sensor W10134017 shouldn't cause the dishwasher to cancel and shut down during a cycle, it will extend or decrease the length of the cycle based on the degree of soil in the water. Based on your post, the control board W10380685 is the likeliest issue.