Your video shows the upper agitator separating from the lower agitator but mine does not do that. How do I separate them to check to see why the top agitator is only catching to the lower agitator some of the time? The bottom agitator is working just fine.
Answer Hello JC! The upper agitator will pull off after the center screw has been removed. It may be tough so you'll have to stand on the bottom and tug on the upper agitator. If the upper agitator is doesn't agitate you'll more than likely have to replace the agitator dogs in cam kit part number 285809. Thanks!
Is there a difference between short cam and long cam?
Answer Hello MJ. Yes, the cams are a different size. Based on the model number you provided, you need to order part number 285809.