The large, back, left burner has stopped working on my stove top. Is it the element or the switch that needs replaced? What is the part number I need? Thanks!
Jennifer for Model Number MER5755QAQ
Answer Hello Jennifer,
If the infinite switch is passing voltage to the element, the element has failed and will require replacement. If the infinite switch isn't passing voltage to the surface element, the infinite switch has failed. The only way to determine the cause of the issue is by using a voltmeter on the circuit to see which has failed. To test, put the voltmeter on the infinite switch terminals marked H1 and H2. Turn the infinite switch to the on position where the failure was experienced. If you read 240Vac on these two terminals, replace the surface element 8523692. If not, replace the infinite switch 7403P239-60.
My stove was working fine tonight when all of a sudden, all the elements stopped heating. I checked the connection to the electric panel and there is still current running. What do I need to do?
Mike for Model Number RCC3024GB3
Answer Hi Mike. You need to remove the power. Then you need to protect your counter top. Lift the unit up and out, setting it on the counter. Then you need to go into it from the top down to get to the main240 vac wire harness connection. Use a volt/ohm meter part # WB27T10549. It sounds like you lost all power at the connection point. Let us know what you find as we will get the correct part # for you. Thank You.
The large burner on left front does not heat up - how do I know if I need the element or the switch? The oven works and so do the other three burners.
Nanna for Model Number GY396LXPB00
Answer Hi Nanna. The element is part # 8523692. The dual infinite switch is part # 9750641. Use a volt meter to measure the l-2 and h-2 output at low, medium and high settings. The element has ribbon style "windings" which with a flashlight or with the working (small element?) side on, then you can visibly see the opposite burnt ribbon connections.This will quickly tell if the element is open. The Infinite switch will have a visible black burned area on the side of the switch as defective also. Thank You.
What is the ohm supposed to be on the front left burner?
Nicole for Model Number RF366PXGQ1
Answer Hello Nicole. The left front burner should read closed for continuity, and also test the burner for a ground short. If it is shorted to ground, you will need to replace the element 8523692. The Ohms are 23.5K Ohms. Hope this helps.