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Customer Questions and Answers for Suspension Spring by Whirlpool

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    • Part Number: AP4024545
    • MFG Part Number: 21001598
    • Made by: Whirlpool
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For Whirlpool Suspension Spring (Part Number: AP4024545)

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The washer will agitate, but will not spin. The thrust bearing kit was replaced. The white plastic collar and the roller bearing was completely shot, the plastic collar was completely ground up and gone. However, it will still not spin out after the new thrust bearing was installed. I tried both the thin and thick washers separately, but still won't work. Trying to figure out if its the brake or the transmission. Advice on how to do that? When it's in the spin cycle the shaft going up to the transmission spins freely, but the tub does not. At the very initial engagement of the spin cycle, the tub will spin around about an inch or so, then it seizes up. Can rotate it all by hand while it's in the spin cycle. No unusal noise or burning smell. What else can I do to troubleshoot it without tearing into the brake (don't have the special tool)? Might be unrelated, but the first thing that went wrong was that the tub would not stop filling and it was leaking. Discovered that the small hose on the back of the tub about half way up that goes to the pressure switch had come off the tub. Fixed that. Is it possible that transmission seized up suddenly throwing the tub sideways pulling this hose off and then tore up the thrust bearing?

Tim for Model Number PAV3100AWW

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The small rubber hose that connects to the back of the tub that connects to the pressure switch came loose, so washer would not stop filling and the tub was leaking. Reconnected the hose and clip. Washer runs fine through the whole cycle, except it will not spin at all. It does agitate fine though. During the spin cycle, the motor runs, pulley and belt turn, but tub does not. Suspect that something got wet and shorted that will not allow the transmission to engage the tub or the brake to disengage during the spin cycle. Any thoughts? Where do I start.

Tim for Model Number PAV3100AWW

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I removed front panel and found 1 centering spring had worn out and broke, down by the base of washer. The other 5 seem in good shape and I cannot see anything else that looks faulty or broken. Should I replace all 6 springs, and may as well replace belt since washer is about 5-6 years old. Anything else I should look at or look for? The spring just looks like it wore through until it snapped. Thank You

Erick for Model Number mav6451aww

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Washer will fill, then start to agitate then makes a sound like hitting the brakes, then buzzes

Ken W. for Model Number Crosley CW5000W

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My washer drum bangs against the washer wall. I have replaced the suspension springs, but at times it continues to act like it is unbalanced. Why are there to pins in a plastice tube attached to the washer frame?

Jeff for Model Number kawe570balo

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I hear a whining sound. Motor is not secured. Do I need a suspension spring to hold motor in place to the plate? What secures the plate to the frame of bottom?

Barbara G for Model Number pav2300aww

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Why did my washer stop spinning? But it drains the water. What part will I need to purchase?

Germaine for Model Number cw5000w

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Can you tell me all the parts that might be needed for a stability issue? And is there a kit? Or is each part sold seperatly.

Mike for Model Number MAV9501eww

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The drum on my washing machine tilts back toward the wall. It works fine but shouldn't the tub be level? When I pull the tub back toward the front of the machine and it becomes level it falls backward again when I turn it loose. Are there springs to keep the tub level?

Phil for Model Number Whirlpool Stylemaster No. 4213574 Rev D Washer

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The tub on my Maytag appears to be loose. Makes loud banging sound if slightly off balance on spin cycle. Do I just need to replace suspension springs and how difficult is it to get to them?

Dan for Model Number MAV6257AWW

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