The oven or broiler will not heat up. all the controls light up and work just oven won't heat up. also convection on microwave will not heat up
Answer Hello Debbie. Test at the terminal block for 240 volts. Make sure there is no burnt or damaged wires there as well. If all of that is good, then you need to test and see if your losing power from the relay board of if a thermal cutout is bad on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
How to replace thermal overload AP3885687 in top oven of Whirlpool GBD307PDT3
Answer Hello Garland. Disconnect the power and pull out the oven and remove the back access panel. Now you can access and replace the thermal overload on the unit.
My top broiler will not get hot. The bottom unit in that oven gets hop but not the top one. I checked the broiler heating element and there is continuity. The total bottom oven works. Thank you for any help you can give me.--Gordon
If the issue with the unit is just the upper oven broil not working then the thermal shutoff will not be the issue. If both bake and broil are not working then test the thermal overload for continuity. If there is no continuity then replace the thermal overload 9759243. If the thermal overload is good then the issue will be in the control board W10438750.
Looks like the top element just blew out. Heating to 375, suddenly sounded like the garbage disposal was on (coming from the oven), fire and bright light coming from inside upper over. After it stopped the oven had turned off, and now wont turn on, control panel is completely dark. Checked the breakers, none had tripped, tried flipping them on and off to make sure, no change. My thinking is that there is a fuse somewhere in the oven, and i found the thermal fuse part, but other folks seem to indicate that the oven still was on even with the fuse blown. Would blowing that thermal fuse or thermal overload cause the unit to go completely dark?
While it is possible that the thermal fuse for the ovens burners part number 9759243 could be faulty, the most likely cause for the unit not coming on would be the in line thermal fuse that leads to the control board. The part number is 4451042.
oven wont come up to temperature in self clean mode. might reach to 500 to 600 degrees.
Answer Hello Saw,
This will have to be one of two issues. A poor electrical connection to the unit or in the heating circuit or a failing temperature sensor W10131825. Test the sensor with an ohm meter and look for about 1100 ohms of resistance with the sensor at about 70°F. Be sure to tap on it during the test since a bad sensor can make internal contact temporarily at room temperature.