I have two refrigerators, one Roper & one Whirlpool. We believe the thermostats are bad (the freezers stays cold but the temperature in the refrigerators do not. When I search for the parts on your website based on my model numbers, it says I need AP3996712 for the Roper & #2325700 for the Whirpool but both are Unavailable. Any idea where I can get this part or is there a compatible replacement part available? Thank you
Answer Hello Katie,
These two unit actually use the same thermostat. While you could put one in not listed for the unit, there is no guarantee that the unit would then maintain the correct temperatures. Since we are not engineers, we cannot make this call so you would have to contact the manufacturer for any possible substitutions you might possibly try. All we can do is recommend the substituted parts recommended by the manufacturer and since none have been listed, I'm sorry but we are unable to assist in this case.
the frig is iceing the milk and items in the back of the frig.....looking at a thermostat replacement.....the iceing had started towards the back and now the iceing is occurring in the front also.
Answer Dan, You may need the cold control, But you may want to check the diffuser 2200793 and 4387121 linkagae assembly. Also check and make sure there isn't anything on the top shelf, or under the air tunnel that could redirect the air down the back of the shelves. also check and make sure there are no articles, sticking out over the edges of the shelves or in the door bins that may be holding the door slightly open.
My refrigerator runs and runs but dosn't stop I think it could be the thermostat damage.
Answer Hello Jorge. If the thermostat 4387562 is bad, the unit will not cycle on and off. Try turning it down to 1. If the unit does not shut off until you turn it to the off position, you will need to replace the thermostat. Hope this helps.