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Customer Questions and Answers for Transformer by Whirlpool

  1. Our Price $57.92
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    • Part Number: AP3968801
    • MFG Part Number: 9760587
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Transformer (Part Number: AP3968801)

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Our double oven display is dimming and hard to read, but the oven seems to function fine. Both top and bottom oven heat up and stay on without shutting down. What could be the issue? Thank you.

Matt S for Model Number GBD307PRY01

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Have a blank panel board have sent in for repair thought it was out. Have re-installed and still have a blank board. Checked to see if power was going to transformer put meter across both red wires and nothing. At a loss

Steve for Model Number Kebc208ss0

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No lights on the control panel. The oven will come for about 1 minute and then goes off. The transformer has 20+ volts.

Rich for Model Number mcoop50119@roadrunner.com

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After a recent power surge, oven model number GBD307PDS09 became un-responsive, nothing worked. I replaced the transformer (pn 9760587) and discovered that the display still failed to illuminate but I could push the buttons and get the oven to turn on. The oven and buttons functioned like it should but there was no display. While I was deciding what to do next, the display slowly started to come on. At that point, all of the components started to work as normal. While I was re-installing the trim and control board, the oven beeped, then went dormant again. Nothing works at, just like the original complaint. I checked for voltage across the transformer and have 120 VAC across the high side and 22-23 volts across the low side. What would you suggest next? Thanks!

Randy for Model Number GBD307PDS09

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Broil elements stays on high all the time until door locks and I'm assuming then oven will shut down. Trip the break to let cool off and reset, once power is turned back on it heats back up and does the same thing regardless of knob setting. Do you think this is a control board (PN 4453207) issue?

Eric for Model Number KDRP407HSS10

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I have replaced the electronic control and the main contol in the door. The thermal switch was also for continutity reading 0.00 The oven still will not start. I also tested the transformer voltage the primary was 123 and secondary was 24v. The resistance for the primary measured at 56 and the secondary was 2.4. I have checked the bake elements and didn't see any damage. Any thought on just changning the thermal switch and transformer.

Anhony Sutton for Model Number ibs550prso2

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My power transformer resistance measurements came up different than those listed on the Tech Sheet. Primary winding P16-5 to P16-7 called for 75 to 95Ohms and my readings were 58. Secondary winding P16-2 to P16-3 called for <1 ohms and my readings were 2.5 Ohms. Does this mean I have a short in the transformer and would this cause the LED lights to stop working?

Dennis for Model Number GBD307PRB01

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I have a authorized repair person who has tried to replace my power transformer to my oven twice, each time the transformer has melted. They are blaming the replacement part. what is your opinion? If it is the oven, what is causing this to melt? Please let me know today. We have been without a oven for over 3 months. Thanks Larry Stirlen

Larry S for Model Number gbd277pdq4

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My clock is very dim. I was thinking perhaps replacing the tranformer? It keeps time and temp. What do you think it could be?

John Kemper for Model Number GBD307PDQ10

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I put my oven on self clean and after it finished the top oven door stayed locked and and no power was showing. Husband checked outside breaker and inside connection. What could it be?

Noemi R.

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