My washer will not spin.
Joe for Model Number norge top loader
Answer Hello Joe. You need to check and see if the lid switch assembly is bad and will need to be replaced in the unit.
I am having some trouble removing the old Tub Seal which I believe is part number W10219156. Is there a special tool that I need or do you have a suggestion on how to remove it?
Todd P for Model Number MAV7600AWW
Answer Hello Todd,
To replace the tub seal you will need to do the following. You will need tub seal kit 12001598. Make sure power is disconnected.
1. Tilt unit back and remove belt.
2. Lift top of unit by depressing the tabs inbetween the top and main cabinet.
3. Remove the 2 - 5/16" screws that hold the front panel to the cabinet and remove panel.
4. Take fabric dispenser out which will expose a 1/2" bolt holding the agitator in place. Remove bolt and lift agitator out.
5. Remove the screws that hold the inner tub in place and remove inner tub.
6. Once the inner tub is out you will need to remove the seal nut.
7. Once seal nut is removed you will have to remove the hub. In order to remove the hub you will have to either use a cold chisel or dremmel to get off as the tool is no longer available. The hub turns counter clockwise. Also be careful on not hitting the threading on the transmission shaft.
8. Once the seal nut and hub are off you then want to remove the 4 - 1/2' bolts that hold the seal in place.
9. Get as much water out of the tub and drain hole using a shop vac.
10. At bottom of tub remove the drain line from tub.
11. Use spring removal tool TJ22002922 and remove springs from bottom of tub.
12. Lift tub and transmission assembly out. and flip over.
13. Once you flip tub over transmission assembly will be facing up. There will be 6 - 1/2" bolts holding the braces to the tub support. Remove the bolts.
14. Once bolts are removed mark one of the braces and the tub to ensure that you get back in right position.
15. Lift transmission assembly off the tub support and set to the side.
16. You then want to also mark the tub support to make sure it is back in place properly. If not in place properly then seal will not line up for the screws.
17. Remove the 3 - 1/2" bolts from the tub support which holds the seal.
18. Lift tub support off bottom of tub and remove seal.
19. Line seal up in accordance with marks and reassemble in reverse.
After fixing the leak with the tub seal and bearing kit, it now does everything but spin. In the spin cycle, the motor is running and the lid switch seems fine. What next?
Jeff for Model Number pav3240aww
Answer Hello Jeff,
If the motor is running but the tub isn't spinning, you should check the brake and thrust bearing assembly for proper assembly and adjustment. Let us know if you require further assistance.
Note: This question is for the older version of this part, but we thought you might still find it helpful
Looking to replace the Tub and Seal Kit. I removed the top seal and need to remove the hub jsut beneath that. I removed the bolts to the tub support legs in order to remove the tub support. When I try to lossen the hub the transmission shaft turns as well. Help..
John for Model Number HAV2360AWW
Answer John, Without the specilty tools, it can be a bit rough to repair. You may want to reinstall the tub support bolts, and use a block of wood, or pipe wrench to hold the transmission in place while you turn the hub assembly in a counterclockwise direction. We'll send you some additional information. Thanks
Note: This question is for the older version of this part, but we thought you might still find it helpful
I went through research to get a tub seal repair kit.They said to use AP402514. This kit says not to use this on the older transmissions.There is no date code or an (HT).Spin hub provided has no recess for plastic cone that covers agitator shaft and goes under inner tub. My washer has a one piece agitator.Would it hurt to leave protective plastic cone out.
Smoky for Model Number LNC6761A71 REV 10
Answer Smoky, You're as close as you're going to get, under the circumstances. The parts you need are no longer available from the manufacturer, but the W10219156 seal kit will work in your washer. You will need to discard the composite center post, as it will not attach to the new hub. As long as you follow the instruction sheet, you should be fine. Thanks
Note: This question is for the older version of this part, but we thought you might still find it helpful
Hello, I need to buy washer part # 21002237, pay with a VISA that I hold in Argentina where I live, and have the part shipped to an address in Maryland. Is it possible? Shall I do it over the phone? Thank you!
Nestor T. for Model Number W26HN2
Answer Hello Nestor! Yes, to complete this type of order you will need to speak with an agent over the phone at 1-877-477-7278. You may also visit our Live Chat section online to complete an order. Thanks!
Note: This question is for the older version of this part, but we thought you might still find it helpful
I have the inner and outer tubs off of the transmission. I think I need the seal kit and want to verify the correct part number and spanner wrenches needed. Also, once I remove the six black bolts from the tub support will the seal and bearing slide up off of the transmission shaft? Will I also need the agitator o ring? What about the tub gasket? Please advise. Thanks.
Matt for Model Number mavt546eww
Answer Matt, the correct part for the seal kit is W10219156 and yes, you would want to replace the seal 35-5655-1 the "O" ring 25-7941 doesn't have to be replaced, unless it gets damaged. You're correct, once you remove the tub support brace bolts, you'll be able to lift the support up and off the transmission. You'll have everything you need except the spanner wrenches you mentioned. They are no longer available from the manufacturer 35-2968 but a hammer and punch work pretty well, and you can use a oair of "channel lock" pliers or small pipe wrench will work to remove and install th seal, just be careful and don't overtighten or distort the seal. Thanks and Good Luck