Unit performs fine, but tub seems very loose, can be moved 2 - 3 inches from side to side by hand. Any ideas?
Answer Hello Randy. It is normal for the outer tub to move like that. If the unit is running fine and is not off balance, there is nothing wrong with the unit.
Does part # 4 from machine base diagram include centerpost tube?
The part tub support W10039460 does have the centerpost tube on it. When installing the drive tube into the tub support you will want to make sure that the tube has grease on it. If not then the unit will be noisy.
Hi, I have a tub support that just lays loose under the tub. Is it suppose to attach somewhere?
The support should be attached to the tub assembly and it slides on the base of the unit. There should be a spring in the back that attaches to it.
Returning the washer to its upright postion after taking the motor etc out to inspect the coupling, I noticed the tub wasnt moving right, so i turned it back over and noticed a big plate isnt connected under the tub. According to your CSR she called it a "tub support". It appears to be held in by big gold nails with holes at the spike ..but they fell out ( i have them) ANYWAYYYY can you send me instructions on how to put this plate back on as it may have been the problem as to why my machine quit spinning..TY SO MUCH !!! Also while i got ya, I am not a repairman and so need to know how to tell whats wrong to begin with as it quit spinning. It would spin on the first spin with a little help but not on the second spin. It didnt make quite the "grinding" noise that is played on YOUTUBE but it did make noise...I inspected the coupling and took the clutch off etc...but parts look good or so it seems....can you help me figure out whats wrong so i can order parts plz ??
Thank you so much,
Answer Chelle, Not to worry about the "Gold Nails" they were for shipping purposes only. It does sound like you have a slipping clutch, and or " sticky" brake shoes, even though they look OK. The plate was probably not part of the issue, to begin with. But, with the way you went about checking the washer, you probably knocked the plate and base out of alignment and it's stuck to one side. We're sending you a lot of information, so you can properly access and check the plate, clutch and brakes. Thanks