Ok, but is there anything I can do about the lint? Like buy something
Answer Hello Hector! Make sure that the washer is not being overloaded and also make sure that you have the correct water temp coming into the unit. Hot water should be at 120 degrees and cold water should be above 50 degrees. Also make sure you are not using too much detergent for the load selected. Hope this helps!
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Agitator doesn't rotate during cycle. The drum spins to drain the water but the auger doesn't spin to clean the clothes. It makes the "motor noise" as it would usually but the auger is not turning.
I checked the agitator base and it seems to be in good shape and the bolt connecting the base and the top agitator is fine and tight.
Im assuming it is the top agitator / auger piece that needs to be replaced 21001878? Thoughts?
Answer Kelly, Does the agitator base 21001530 oscillate back and forth in the wash cycle, if so then the issue will be in the upper agitator 21001878 The locking mechanism called "Dogs" has failed and isn't locking the agitator. If the agitator base doesn't oscillate in the wash cycle, then you'll need to remove the upper agitator and the agitator base and check the splines on the bottom, inside center of the base, to see if they have been " stripped" out and not grasping the splines on the agitator output shaft.
I am not confident about part names, but the thing in the middle of the drum that moves the contents is not staying connected. White screw type things have come loose with each wash lately. The agitating thing pops up during wash cycles now. Do I need to replace the whole middle thing? Thank you for your help and I am sorry I am so ignorant.
Answer Nikki, you'll want to remove the dispenser assembly on the top of the agitator 21001905 it make be stubborn, but it is designed to be removable you may have to twist and rock it side to side to get it off. Once the top is off, look inside the agitator and see if the agitator bolt W10309247 is loose or has "backed out" of the agitator shaft. Tighten or re install the bolt as necessary(temporary) and order a new bolt and any other damaged parts.
How do I disassemble the top agitator?
Answer Hello William. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
Were are the cogs located in the agitator?
Answer Hello Johnny. This model does not use the dogs in it. You will need to remove the agitator and see if the splines in the base 21001530 are stripped out. If not, and the agitator is striped and not working, you may have a transmission 35-6615 issue with the unit or a bad thrust bearing 12002213 in the unit.