Why won't the cold water quit running into the machine?
Answer Hello Harry. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit.
The washer will fill up with water when the water temperature switch is set to "Warm", but will not fill with any water when set to "Cold". I watched the repair video where one of your technicians replaced the water inlet valve, and this seemed to be identical to the type of repair I need to perform. I believe the problem is stemming from an issue with the solenoid. I just wanted to make sure I was purchasing the correct part prior to placing my order.
Answer Hello Campbell,
You need to first remove the water supply hoses, one at a time so they don't get crossed, and check the screen in the water valve and check for a screen in the hose, (both ends). If no screens are stopped up and voltage is being supplied to the water valve, (cold side), when it is turned on and should be filling with cold water, the water valve will require replacement. If voltage is not being supplied to the valve, the water temperature switch is suspect.
The wash machine does everything perfect except it uses hot water for most cycles no matter if you set it at cold water or not. It will not switch from hot water to cold water by the switch. Does the water valve need replaced or is it the knob itself ?
With the unit not putting cold water into the unit and only putting hot in then you will want to check your temperature control switch. The temp control is what sends the power to whichever setting you want it on. It sounds like a stuck contact in the switch 22001923.