When the wash cycle is initiated there is a loud squeel from the machine until it moves into the next cycle. What may the problem be?
Answer Hi. If there are debris in the pump #  it will make this noise. Remove the pump hoses and see if there is anything in the impeller or in between the outer impeller and the housing itself. Then when the unit reverses into the spin mode, it turns the opposite direction and water is drained. If you see black rubber and plastic pieces under the center of the unit then you need to unclasp the motor coupler part # 285753A. Thank You.
Well, I got the tub off. I had to remove the motor and transmission and pushed with both feet to remove it, however my block is part of the tub, not as seen on your video. I also went to my local appliance parts store and he looked up my model and it shows the same thing as yours, but again, my block is at the top of the tube and your block bottom is way to big. Mine is the same size as the tub center tube, but I did get the tub off. Now I'm trying to find the correct parts. Some parts are the same as the ones listed, but for the tub parts, they are different. All of the information shown to me are the same as yours. Is mine an older model? Why is the model number correct from my new purchase invoice to the tag under the lid of the washer? I just dont know. Again, thanks for all your help! Maybe I'll send you a picture of this tub, if you can receive pictures. Don
P.S. I think I need to purchase a new tub as it looks like it's all one piece with the block already attached. There is no way to remove it from my tub.
Answer Hello Don,
This sounds like the spanner nut was loose long enough to malform the center tube of the inner tub. This will require the replacement of the inner tub W10389328 and the drive block 389140. It may even necessitate the replacement of the basketdrive 285792 if the two tabs are worn off or the edges are rounded off on the old one.
PROBLEM RECEIVED BLOCK#389140 NOW MINE IS ALMOST ON TOP VIDEO SHOW YOURS ALMOST AT BOTTOM OF UNIT I CANT GET TUB OFF HAD RUBBER GASKET BETWEEN BLOCK INSIDE SHAFT HAD RIB ON IT WILL NEED REPLACE SOON AS I GET THIS THING OFF DO I NEED PULLER ALSO LOOKS LIKE MY BLOCK IS SMALLER BUT NUT SCREWS ON SO THAT PART OF IT OK SO THIS MUST BE OLDER UNIT I HAVE ABOUT 6 OR 7 INCH TALL TUBE FROM CENTER OF UNIT YOURS SHOWS NONE LIKE YOU TAKE OFF SPANNER NUT AND TUB IS REMOVED MINE I CANT DO THAT SO WHAT NOW AND THANKS DON ps I DIDNT OPEN BLOCK AS YET SO IF I NEED SEND BACK FOR CORRECT ONE
Answer Don, once you've lifted the tub(spin basket) off the drive block, you can insert a large flat blade screwdriver into the slot and twist the screwdriver to loosen the fit on the spin tube and slide it off. If you're careful, you can tap it off with a hammer if need be. It sounds like you need the transmission shaft seal 356427. You shouldn't need a gear puller to remove the drive block, in either case. The spin basket does have a tendency to "stick" to the drive block, and needs to be broken loose by apply weight or pressure to one side of the tub. As long as you have a spanner wrench TJ90TB123A you should be fine.
If the drive block and the tabs on the shaft are worn will the unit still work?
Answer Hello Michael,
Unfortunately, the machine will not work properly as the tub can turn independently of the shaft that drives it. The unit will not agitate or spin properly. If the tabs are worn off of the basketdrive tube 285792, it must be replaced and if the knotches are worn away in the drive block 389140, it also must be replaced. I can send you a service manual if you have a valid e-mail address for me to send it to. The one listed was "permanently undeliverable". Thanks!