How do I get brake off for tub to spin?
Answer Hello Frank. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html
Makes rumble loud noise at end of spin cycle.
Was told it is basket drive.
How much is this part?
Answer Hello Pam. If the drive block is bad, you will need to order and rpelace part number 389140 for the drive block. The price is listed on the page. They can change daily so we do not post them in the answers. Thanks.
Recently the tub was hesitating during the spin cycle and the clothes would come out wet. I purchased a new clutch from you, installed it according to the video, (which is very helpful), but now the tub won't spin at all. I can hear the motor running and the agitator seems to be working properly, but the tub won't spin. Any advice would be appreciated.
Answer Darby, You'll need to check and make sure there's nothing stuck between or under the tubs. Then, lower the clutch assembly 285785 and recheck the brake drive cam to ensure it is installed properly and locks and unlocks the brake. Then lower and check the spin /drive tube assembly and check that the brake shoes are clean, and the rollers are lubed so the shoes move freely and are not held up in the drum. You didn't mention it, but you also want to check the tabs on the coupler, make sure they aren't cracked, bent or distorted.
How can you tell if the drive block needs replaced?
Answer Hello Paul,
If the drive block has an issue, the notches will be worn away and when the unit stops spinning with a load in it, it will continue to spin while making an abnormal noise.
Makes a noise like it's off balance while on the rinse or spin cycle.. I need to know what's parts I need to purchase to repair this.. I thank you
Answer Hello Olay. You will need to check and see if the suspension spring 285901 is bad and needs to be replaced on the unit. If it is broke or has come off the unit, you will need to re-install it, or replace it on the unit.