Water dispenser worked fine, but no ice. I could see and hear the ice maker turning to dump the non-existent cubes. Unplugged and thawed the unit. No change. Ordered water inlet valve and replaced (video very helpful). No change. What should I check next? Seems like the icemaker is working, but just not getting water.
You will want to pull the icemaker out and check the fill tube to make sure that the fill tube is not frozen. If frozen the it will not get water. If this checks ok then you will want to pull the front cover and motor off the icemaker and check for burn marks on the back of the motor module. If there are burn marks you will want to replace the icemaker assembly.
I have a Kenmore refrigerator and the ice maker work fine but the water not working.
Answer Hello Rohan. Check and see if there is power coming to the water valve. If so, and no water, you will need to replace the valve. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
I am getting water to my water side but no water to the ice maker. does this mean the water inlet valve needs replacing
Answer Hello James. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Is it possible that if the Water Inlet Valve is failing that i would have low flow for water dispenser and ice maker, thus, making less Ice and slow flow in dispenser?
Answer Hello Ray,
Yes, this is possible, but not probable since these are two water valves made into an assembly. It is more probable that you have low water pressure to the unit or a crimped water line. It could also be a self tapping saddle valve stopping up with sedimentation and mineral deposits.
I checked on here and it said I had to replace the Water Inlet valve, I bought the one below; however, I'm still having the same issue. The water works but the ice maker does not. I have waited over a day and still no ice. Can I send this back?
Answer Hello Rob,
You can call in for a return authorization number anytime within the 365 days from the original date of receipt of the part. You do need to make sure the fill tube is not frozen since this is caused by a bad water valve and replacing the water valve will not clear the fill tube. It has to be cleared with a hair dryer so the icemaker can fill with water.