Hello. I replaced the water filter the other day. After this was done, I try to remove the 3 gallons of water that is required. The water just stop coming out of the dispenser. Can you tell me what to look for now?
Answer Hi Calvin. When you replace the water filter, you only hold the actuator pad a few seconds at a time to cycle the air from the lines or the tank. It sounds like the plastic water valve overheated and fried. Use a volt/ohm meter to check the water valve coil for resistance and not open or shorted to the casing. Water valve part # 12544001. Water Valve - "Y" Tube is discontinued, the old valve has a double water outlet, must change to this single outlet and eliminate the "Y" Tube. Thank You.
Water is dripping from water dispenser.
Answer Hello Ram. Remove the water line from the water valve going to the dispenser. If the water drips out of the water valve, you will need to replace the water valve 12544001. Hope this helps.
Does the new valve with one outlet come with the fitting to connect it to the polytube? I have the older valve with two outlets that go into 1.
Answer Hello Lowcountry. No, you will use one of the old connectors and you eliminate the Y adapter going to the old water valve. The new water valve 12544001 does not require it. Hope this helps.
Looking for Y fitting for poly tubing coming off primary water valve at back of unit.
Answer Hello Larry. They have discontinued the "Y" tube, you will need to replace the water valve 12544001. Hope this helps.
Our water dispenser runs water randomly but it still works when pressed, any ideas?
Answer Hello Bruce, if you recently replaced the water filter you will want to make sure the system has been purged from any air. You have to run a minimum of 1 gallon. If this does not fix your issue you might have to replace the water valve 12544001. Thanks!