Hello, The ice maker is not getting any water (water dispenser works). The electricity was out so I am wondering if the fill tube is frozen, or what other problem it might be. I cannot find any information as to how to get the tube out, or if I have to, how to get the ice maker out. Any suggestions would be greatly appreciated. Thank you in advance.
Answer Hello Alice,
If the fill tube is frozen, you can thaw it out with a hair dryer and never remove it. As a matter of fact, many models produced today have fill tubes that will not come out. If the fill tube is frozen and the water pressure to the unit is sufficient, the water inlet valve will require replacement. If not, the ice maker is at fault.
Our Kenmore refrigerator water dispenser started dispensing water slower and slower. Then, our ice maker and water dispenser quit altogether. I am thinking it is the water valve. Do you believe this part will solve my problem? Thank you!
Answer Hello Jerry,
The water inlet valve listed for your model is 2188542. Before you order any parts though, you should check the water pressure coming into the unit at the back from the home plumbing. If this checks out good, you should consider changing the water filter a this can stop up and restrict dispense pressure. If you have the by pass plug that comes with the unit when it's new, you should remove the filter and install the plug for troubleshooting purposes. Also the last thing to check before ordering parts, the water reservoir is in the bottom of the fresh food compartment. This can freeze slowly and cause the same complaint. I usually remove the crisper drawers and set a hair dryer in the unit for about 15 minutes. Then I try the water dispense. If this was the issue, the water will come out much faster. If not, the water inlet valve 2188542 will be the issue.
Which side do I connect the water line to for the water dispenser and the ice maker. Is the icemaker tube connect on the left side or the right side. Right side is red and left side is yellow.
Answer Hello Gary,
If you look at the water lines you will notice that there are two different sized water lines that cannot be crossed. The red solenoid is the one for the ice maker. It is 1/4 inch and the 3/8 inch water dispense line will not fit into the 1/4 inch hole.
Bought a new water valve part no 4389177. Did not fix my problem. I am not geting water to icemaker. PleaseHelp. Water is at bottom of line but not going to the icemaker.
Answer Hello Ken. You need to check and make sure the icemaker is cycling and sending power to the water valve. If so, check and see if the fill tube for the icemaker is frozen over and is not allowing the water to come into the icemaker.
I am getting water to the ice maker real well. However, I am not getting any water to the water dispensor. Is there a filter anywhere? Or could it the the solenoid? Thanks
Answer Hello Elden.
This is most likely caused by a frozen water reservoir. Try putting a hair dryer in the bottom of the fresh food compartment for 10 to 15 minutes and if it thaws it out and dispenses, set the fresh food compartment to one setting colder to increase air circulation. The freezer can be set to one setting warmer. Basically what we are trying to achieve by doing this is to prevent the cold air from settling to the bottom and freezing the water tank.
I have replaced the water inlet valve for the icemaker and the temperature in the freezer compartment is 0 to 10 degrees. The water dispenser part is working fine but the ice maker water part is not working at all. What am I doing wrong? Where is the filter located.
Answer Hello Elizabeth,
The owners manual has only this to say about the filter:
Interior Water Filter Installation
(on some models)
The interior water filter cartridge is located in the upper righthand corner of the fresh food compartment of the refrigerator.The interior water filter cartridge should be replaced every six months or earlier if the flow of water to your water dispenser or ice maker decreases noticeably. (See “Replacing an interior water filter cartridge” in the features section of this book.) Installing the interior water filter cartridge NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
1. Carefully remove the interior water filter cartridge from its packaging. Remove the red cap from the cartridge.
2. Apply the appropriate month sticker to the cartridge as a reminder to replace the cartridge within six months. Then apply the “Water Filter Replacement Reminder” sticker to your calendar as a reminder to replace the cartridge in six months.
3. Line up the INSTALL mark on the water filter label with the indicator line that is molded into the filter mounting bracket cover. Push the cartridge into the filter mounting bracket. Twist the cartridge Z\v turn to the right to lock it into place. The REMOVE mark should be lined-up with the indicator line located on the front cover.
4. RUN WATER THROUGH THE DISPENSER UNTIL THE WATER RUNS CLEAR (about 2-3 gallons or 6-7 minutes).
This will clean the system and clear air from the lines. Additional flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of the dispenser.
5. Open the refrigerator door and inspect the filter system for water leaks. If you see water leaks, see the “Troubleshooting” section.
NOTE: You can run the dispenser without a water filter cartridge. Your water will not be filtered.
Notice the manual says right under the first line "on some models". If the filter isn't found where it says it is, there is none. The issue you are having though, can be caused by the electrical contacts in the ice maker motor module. Check also to make sure the fill tube isn't frozen up. If it is, it can be thawed out with a hair dryer.
If the fill tube is frozen up you should also check the water supply line for crimps. If it is connected to the water supply with a self-tapping saddle valve, the manufacturers all recommend to drill the pierced hole out to a full 1/4 inch hole.
Please let us know if we can assist you further.