The basket on the machine has come forward and the water spills behind the whirlpool washer.
Answer Hello Ali. Based on the information you provided, you will need to order and replace the suspension spring on the unit.
What do I use to separate the the top and bottom of the agitator when there is not a bolt or nut holding the assembly together. There is only a square hole with a flat metal rod going down through the center of the agitator. In some models they say that they are using a 7/16 socket but on other models they say that they are using a 1/2 inch drive extension. What is a 1/2 inch drive extension? THANK YOU
Answer Hello Andrew,
There are several "drive" sizes for sockets. As examples there are 1/4 inch drive, (little bitty sockets), 3/8 inch drive sockets, (a bit larger sockets), and 1/2 inch drive sockets, (normally used on automotive applications). This is just a term describing the tool. The socket size used to remove the agitator is 7/16, but the size drive you use doesn't matter. You will need an extension for the socket to reach the bolt head down inside the agitator.
I have a Kitchen Aid washing machine just like the one in the video where you change the coupling. My tub tilts to one side all of a sudden. Is there a part that needs replacing?
Answer Chris, You'll need to look for a couple of things. Check and make sure the tub suspension springs 63907 and counter balance spring W10250667 and make sure none are broken or stretched . Then you'll need to check the base and skid plate pads 285219, 285744 Check the pads for excessive wear or loose damaged pads, and the base support legs, if they are bent or twisted from a recent move or something similar that could cause the tub to be off center as well.
Agitator was only moving itself about a quarter inch in each direction, column spun freely so I diagnosed the dogs are bad. When I spun the agitator base itself, it did not turn smoothly and felt like it had a "skip" in it, led me to believe there were issues below. Turned machine on it's back, the motor coupler is cracked in half on the transmission side. Other side looks fine, all 6 pins seem to be intact, and the rubber middle also looks fine. Three questions - should I be able to turn the agitator base on its own, and should that be smooth, tight, have a "skip" in it? Second, there are a decent amount of rubber shavings around the coupler housing area and on the floor below - it doesn't appear to be from coupler, but is it and I can't tell, or could it be from another rubber part? Lastly, there is a significant amount of oil on the underside of the transmission housing, mostly on the left side as you look from the front. Mostly on the foremost mounting bolt, a little under the coupler, in a straight line back through the middle of the housing. There's less towards the back of the housing, most is in front. Is this a sign of a transmission issue? Can I diagnose or fix that? I don't want to bother replacing the dogs and motor coupler if I really have a larger issue. Thanks, sorry for the long note.
Answer Handy man,
If you can move the lower part of the agitator then you have a stripped agitator and would want to purchase the entire agitator. On the second question it is not uncommon for a motor coupling to have shavings when wearing out. On the oil on the transmission, the unit may have gotten off balance and cause the leaking of oil. This is oil from the weep hole in the transmission and will not hurt anything having some come out.
My washer will fill up but then do nothing. I've tried stopping it and setting it to "drain and spin" and nothing happens. Please help??
You will want to test your lid switch with door closed for continuity. If there is no continuity then you will need to replace the lid switch. If the motor is turning on but not agitating or spinning but draining then you would want to check the motor coupler.
How to remove the agitator to clean the tub.
Answer Maribel, You may want to watch the video attached to this part number 80040. It'll give you a very good idea of what to expect, and "how to" perform the repair, as well as the tools required. Thanks