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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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Hello, my washer stopped agitating about a month ago, and I found the drive coupler shredded. Replaced it, and the new coupler failed about 30 days later. This time it was the metal insert on one side of the coupler. It was actually rounded out and spinning on the transmission shaft. Only way I can see this happening is if the coupler didn't fit the transmission shaft snugly, and rotated a tiny bit before turning the shaft when engaging. I'm thinking over time this could cause the metal insert in the coupler to get rounded out... Seems to me it would impossible for the insert to get rounded out like that if it fit correctly, since there are flat sides on the shaft. Is it possible I just bought an after market brand that didn't fit well? Both the motor and transmission shafts turn easily......

Mike for Model Number 110.26912690

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The washer has a tendency not to spin, not always, when it happens my wife opens the lid and while holding the lid switch down, manually moves the drum to start the spin. also while its not spinning it sounds like it is.

Russ for Model Number 110.25862400 Kenmore 80 series

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I have a maytag centennial washer. It will go thru the wash cycle until it gets to drain and spin. I will not advance from there. We have replaced the shift actuator and the drain hose is not plugged. What is wrong??

Stephanie B for Model Number mvwc300xw0

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Washer making loud clunking noise during spin cycle, just replaced motor coupler and agitator repair kit, still make noise after these replaced, motor is now removed, coupler moves but agitator locked up.

Mike for Model Number washer model lsr8244eq1

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I replaced the direct drive motor coupling and the agitator kit ( top agitator was not spinning put all back together everything was working fine then a loud squeak noise then the noise stopped and a burning smell started while it seemed to be running ok but i turned it off and unplugged it any ideas ?

Patrick for Model Number whirlpool washer

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Washer will not spin or agitate. I have replaced the Dogs and the clutch. The coupler seems to be okay. The washer sounds like it should be spinning. It pumps down to motor is good. Any suggestions?

Joe for Model Number SM8525079 Rev A

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My washer wouldn't spin and was making a racket. I disassembled it and found the coupling was broken. I replaced it. It now will spin empty or with a light load but not a heavier load. The coupler is still fine. Any ideas?

Brian for Model Number Whirlpool LSR8233JQ0

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I have a Kenmore 80 series washer that seems to work, but does not spin fast when it has a full load. If this had been a belt drive, I would have suspected the belt was worn or loose and replaced it. What would cause a direct drive machine to spin slow under heavy load, but spin fine when the load is small?

Jim for Model Number Kenmore 80

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I need a motor coupling for my whirlpool washer. It Is a special edition. Which one should I buy or is there a one size fits all model?

Edna R. for Model Number LXR6232EQU

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My whirlpool washer just started making a loud "clacking" noise when it starts the spin cycle... repetitive sound and it does not actually spin any more. Otherwise it works. Do you think this is the motor coupling or would you suggest I start with other repair options? thanks

Cathie for Model Number LSR844LQ0

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