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Customer Questions and Answers for Whirlpool Direct Drive Washer Motor Coupling by Whirlpool

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    • Part Number: AP3963893
    • MFG Part Number: 285753A
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Whirlpool Direct Drive Washer Motor Coupling (Part Number: AP3963893)

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After seeing the agitator slow down and hearing the motor change tones, my washer will now not spin or agitate. I have checked the motor coupler (it was fine) and replaced the clutch...no change. When the motor engages (to agitate) I can't move the agitator but when it drains and the tub should be spinning it moves freely. Any other probable causes other than the transmission being bad?

Matthew for Model Number LSR7233HQO

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After replacing motor coupler, I have a small black belt laying on the floor,where does it go?

Terry G.

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First the washers top agitator started banging the top of the lid, than the top agitator stopped agitating. The seal from the barrier cap came off and is now stuck in the bottom, around the gap of top of the bottom agitator.

Victoria for Model Number lsq9544kqo

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Goes through all cycles except the last spin cycle. I can turn tub and it will go into spin cycle. Whats wrong?

DIANEPALM57 for Model Number Maytag Performa Washer

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My washer fills up and will drain but during agitation and spin it makes a noise like it trying to do something but nothing happens. Any advice?

Cheryl for Model Number Lsq9659lwo

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I noticed some type of oil leaking from the bottom of my washer. Is there someplace that the washer maintains oil for lubricating a specific part?

Ken for Model Number 233D1835P002

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Washer started as usual, then agitator stopped and there was motor growling sound and agitator was trying to move but couldn't. The top and bottom of agitator both move together if rotated manually. Water was drained out. Took apart and examined motor coupler. Black part ok. All pins intact. Motor side white part looks good. The part that goes onto transmission mostly rounded out on inside; it will manually turn trans however. Do you think my problem is the motor coupler or something else?

Margaret for Model Number Kenmore washer model no. 11020842990

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Hello, my washer stopped agitating about a month ago, and I found the drive coupler shredded. Replaced it, and the new coupler failed about 30 days later. This time it was the metal insert on one side of the coupler. It was actually rounded out and spinning on the transmission shaft. Only way I can see this happening is if the coupler didn't fit the transmission shaft snugly, and rotated a tiny bit before turning the shaft when engaging. I'm thinking over time this could cause the metal insert in the coupler to get rounded out... Seems to me it would impossible for the insert to get rounded out like that if it fit correctly, since there are flat sides on the shaft. Is it possible I just bought an after market brand that didn't fit well? Both the motor and transmission shafts turn easily......

Mike for Model Number 110.26912690

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The washer has a tendency not to spin, not always, when it happens my wife opens the lid and while holding the lid switch down, manually moves the drum to start the spin. also while its not spinning it sounds like it is.

Russ for Model Number 110.25862400 Kenmore 80 series

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I have a maytag centennial washer. It will go thru the wash cycle until it gets to drain and spin. I will not advance from there. We have replaced the shift actuator and the drain hose is not plugged. What is wrong??

Stephanie B for Model Number mvwc300xw0

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