My machine wash but won't drain or spin. What may be wrong with it?
Answer Hello Wanda. You need to check and see if the lid switch is bad and will need to be replaced on the unit.
I have a Whirlpool washer that doesn't drain but spins. It's not the lid switch, checked the pump and it seems good, no obstructions in the hoses or the pump. The washer fills and agititates, but when it's supposed to drain just jumps straight to spin spinning without stopping to drain. Any idea of what it could be? Thanks
Answer Darrell, the issue with the washer is a mechanical issue, you will need to check the basket drive assembly, clutch and gearcase. We've made several attempts to provide you with the technical information you need for accessing and checking the components, but the e mails are returned as demon mailers. Please repost with an e mail address that will work and we'll try again. Thanks
Water won't come out when I try to wash.
Answer Hello Joe. Check and see if the screens are clogged on the water valve and if there is any screens in the washer hoses. Replace the water valve if needed. We will need your model number to help you more with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
I think I have a bad pump and have removed it for inspection. With the pump removed, I stuck a tool in the outlet to turn the impeller and it turned very hard. How freely should it turn and what else should I look for?
Answer Mark, You've looked far enough, the impeller shaft should turn rather freely, especially if you're using a tool. Apparently the pump shaft bearings are starting to seize and cause a "drag" on the motor. Replace the pump 3363394 and you should be fine.
Do the clips come with 3363394-ap2907492? If not how can I find them?
Answer Hello! No, the washer pump 3363394 does not include the clips. If you need the retaining clips you'll need to order part number 8546127. Thanks.
My washer leaks water on the floor during rinse. Only on occasion.
Answer Hello Phil. Check and see if you can locate where the unit is leaking from. Check the water valve and the pump on the unit. Either could cause the unit to leak.