Machine does not drain - hose is not clogged - when cycle gets to drain cycle it starts to spin & drain then shuts down? Do I just need a new water pump/
Answer Tom, Yes the drain pump 3363394 is the place to start. Your washer should drain then spin, not spin and drain simultaneously. The excess water and "drag" from a faulty pump, could cause the motor to overheat and trip the overload protector and the washer would stop running.
My washing machine makes a hum for 5 seconds, after that it turns off.
Answer Jose, Once you get the cabinet off, the pump 3363394 is the first place to start. dismount it from the motor, and check to see if there is an article stuck in the impeller or if the impeller is seized. If the pump is the issue, it can cause the motor to hum and "trip" the motor overload switch and shut down. If the motor still hums with the pump dismounted, then you will need to test the timer circuits and the motor windings circuit to determine which part has failed.
The washer will not drain. I changed the pump. It still will not drain. What can I do to get it working?
Answer Hello Wilbur,
If the motor is running and the unit will not drain you will need to pull the spin basket to see if an article of clothing has jumped the spin basket and stopped up the opening where the pump hose connects to the outer tub assembly. If the motor is not running you will need to verify the timer is sending voltage to the motor. If so, the motor 661600 most likely has a bad winding. If not, the timer 3946448 is suspect. As a note, the wiring between the timer and motor should be checked before ordering the timer.
Washer fills and agitates then during drain it makes a clicking sound and room light flickers like a heavy draw on electrical system, clothes are not as dry after spin as they once were. It is doing this on both reg. and permanent press cycles.
You will want to check the drain pump for obstructions and or damage in which it is causing the motor to bog down to try to turn it. If the pump is faulty it could cause this effect or if there is something caught in it that would cause the pump to not want to turn.
My machine wash but won't drain or spin. What may be wrong with it?
Answer Hello Wanda. You need to check and see if the lid switch is bad and will need to be replaced on the unit.
I have a Whirlpool washer that doesn't drain but spins. It's not the lid switch, checked the pump and it seems good, no obstructions in the hoses or the pump. The washer fills and agititates, but when it's supposed to drain just jumps straight to spin spinning without stopping to drain. Any idea of what it could be? Thanks
Answer Darrell, the issue with the washer is a mechanical issue, you will need to check the basket drive assembly, clutch and gearcase. We've made several attempts to provide you with the technical information you need for accessing and checking the components, but the e mails are returned as demon mailers. Please repost with an e mail address that will work and we'll try again. Thanks
Water won't come out when I try to wash.
Answer Hello Joe. Check and see if the screens are clogged on the water valve and if there is any screens in the washer hoses. Replace the water valve if needed. We will need your model number to help you more with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx