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Appliance RepairWasher Repair Help

Washer Repair Help

You can also get repair help based on your problem at our free Repair Forum.
It doesn't work at all
  1. No power to the washer
    Make sure there's power getting to the washer. Check for a tripped circuit breaker or a blown fuse. Check the wall socket for power. Sometimes the power cord disconnects at the washer, if this is the case, the wiring must be repaired or replaced.
  2. Lid switch
    The washing machine may not function if the lid switch is defective. The switch is usually located near the door. Replace if found defective.
It fills and drains at the same time
  1. Drain hose
    The drain hose might be too low. Make sure the drain hose is at least three feet above the floor.
  2. Clogged drain line or water pump
    Check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine).
  3. Water Pump
    If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Note: if you have a belt driven washer, check the belt(s) for cracks, as this would be a perfect time to replace the belt(s) if needed.
It doesn’t drain
  1. Lid switch assembly
    If the washer will not drain a very common issue is that the lid switch assembly has malfunctioned. The lid switch can fail either mechanically or electrically and should be tested with an ohm meter for continuity. If the part has failed it will need to be replaced.
  2. Drain pump or hose
    If the lid switch assembly is functioning, the next thing to check for is a clogged pump or hose. Small clothing (especially baby clothing or socks) can get sucked into the drain system and clog the hose that leads to the pump, or even the pump itself. You can also check to see if there is a kink in the hose and check the functionality of the drain pump. When removing the hoses to check for obstructions, keep in mind that any water remaining in the washer will flow out when the hoses are removed. Therefore it is good to have towels prepared in case this happens.
  3. Water pump belt
    If there is no obstruction in the pump or hose, the next thing to check is the water pump belt. These belts wear out and break over time, and will need to be replaced if broken or showing excessive wear.
  4. Drive belt
    If the washer is still not draining, the next thing to check is the drive belt. If this belt is worn, broken, or not on the pulley system, the washer will possibly not drain at all. If the belt has excessive wear or is broken it will need to be replaced.
  5. Coin trap
    If the washer is not draining and everything is functioning, the final thing to check is the coin trap. This device is located near the water pump and it catches any foreign materials that make their way down the drain. This part often has an access panel and can normally be cleaned very easily.
No hot water
Make sure the hot water is turned on.
No cold water
Make sure the cold water is turned on.
There is no water at all
First, make sure there's water getting to the washing machine.

  1. Water Inlet Valve
    Replace if found defective.
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