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GE / Hot Point
Step-by-Step Repair Manuals



Official GE repair manuals for: Washers, Dryers, Dishwashers, Refrigerators, and Freezers.
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Whirlpool
Do-It-Yourself Repair Manuals.



Brands include: Whirlpool, Sears, Kenmore, Kitchen Aid, Roper, and Estate.

Types: Washers, Dryers, Dishwashers, Refrigerators, Freezers, and Trash Compactors.
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Appliance Repair: Fault Codes
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
FAULT CODES
ADMIRAL - Admiral Range / Stove / Oven Fault Codes
DACOR - Dacor Range / Stove / Oven Fault Codes
ESTATE - Estate Range / Stove / Oven Fault Codes
FRIGIDAIRE - Frigidaire Range / Stove / Oven Fault Codes
GE - GE Range / Stove / Oven Fault Codes
- GE Microwave Fault Codes
GIBSON - Gibson Range / Stove / Oven Fault Codes
HOTPOINT - Hotpoint Range / Stove / Oven Fault Codes
JENN AIR - Jenn Air Range / Stove / Oven Fault Codes
KELVINATOR - Kelvinator Range / Stove / Oven Fault Codes
KITCHEN AID - Kitchen Aid Range / Stove / Oven Fault Codes (Including both 4 digit and 2 digit codes)
- Kitchen Aid Built-In Microwave Oven Fault Codes
- Kitchen Aid Cooktop Fault Codes (Electronic Touch Ceramic 30 inch. Cooktop KECC508MBL)
- Kitchen Aid Cooktop Fault Codes (Electronic Touch Ceramic 36 inch. Cooktop KECC568MBL)
- Kitchen Aid Front Loading Automatic Washer Fault Codes (Model KHWS01PMT / WH)
- Kitchen Aid Front Loading Gas and Electric Dryer Fault Codes (Models KGHS01PMT/WH and KEHS01PMT/WH)
- Kitchen Aid Pro Line Front Loading Automatic Washer Fault Codes (Model KHWV01RSS)
- Kitchen Aid Pro Line Front Loading Gas and Electric Dryer Fault Codes (Models KHEV01RSS and KHGV01RSS)
MAGIC CHEF - Magic Chef Range / Stove / Oven Fault Codes
MAYTAG - Maytag Range / Stove / Oven Fault Codes
ROPER - Roper Range / Stove / Oven Fault Codes
SEARS / KENMORE - Information on Sears / Kenmore Appliance Fault Codes
TAPPAN - Tappan Range / Stove / Oven Fault Codes
THERMADOR - Thermador Range / Stove / Oven Fault Codes (starting with F)
- Thermador Range / Stove / Oven Fault Codes (starting with E)
WHIRLPOOL - Whirlpool Range / Stove / Oven Fault Codes (Including both 4 digit and 2 digit codes)
- Whirlpool Duet Front Loading Automatic Washer Fault Codes
- Whirlpool Duet Front Loading Gas and Electric Dryer Fault Codes
- Whirlpool Calypso Automatic Washer Fault Codes


 F1 touch pad / ERC test
This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.


    ADMIRAL FAULT CODES

Admiral Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Function key stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
F1 Defective touch pad or clock (ERC) Replace touch pad or clock (ERC). Touch pad is a more common problem. Refer to F1 test at the top of this page for more information.
F2 Oven temperature too hot Replace relay board, if present, or oven temperature sensor (RTD). Check sensor harness.
F3
or
F4
Shorted or open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F5 Watchdog and hardware conflict Replace clock (ERC).
F7 Function key shorted or stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
F8 Analog / Digital problem Replace clock (ERC).
F9 Door latch Check door latch components.
Find Parts


    DACOR FAULT CODES

Dacor Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Function key stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
F1 System Watchdog Circuit Press "Cancel", if beeping continues after 30 seconds, replace the main control board (also called clock or ERC).
F2 Heating mode high temperature This alarm is activated when the ERC senses a runaway heat condition or when the temperature exceeds "runaway limits". The ERC will beep until the cancel or another function is selected. If the alarm repeats the F2 code check the oven sensor and wiring after first checking for a stuck relay. If alarm goes away verify the oven will complete a clean cycle without any type of failure.
F3 Shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F4 Open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F6 EEPROM checksum error Replace main control board (also called clock or ERC).

The main control operates a series of software commands, which control the various features and functions of the oven. Each function or operation has a numerical value assigned to it. The numerical values can be added up - this is called the check sum operation. Every time the system is powered up and after each clean cycle the system performs a check sum and compares the value to the value programmed into the software (stored in memory).

An EEPROM check sum error or F6 code occurs when the values differ. If this happens, replace the main control board (also called clock or ERC).
F7 Door lock enabled above temperature Check the door lock switches and wiring.
F8 Door locking switch Check the door lock switches and wiring.
Find Parts


    ESTATE FAULT CODES

Estate Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Board failure Replace control board (also called ERC or clock).
F1 Board failure Replace control board (also called ERC or clock).
F2 Oven temperature is too high 1. Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC).
2. For SELF CLEAN models: check door lock operation.
3. Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective.

Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature.
F3 Oven temperature sensor (RTD) open Replace Oven temperature sensor (RTD)
F4 Oven temperature sensor (RTD) shorted Replace Oven temperature sensor (RTD)
F5 Board failure Replace control board (also called ERC or clock).
F7 Function key stuck on ERC Replace control board (also called ERC or clock).
F8 Board failure Replace control board (also called ERC or clock).
F9 Oven door lock failure Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch.
Find Parts


    FRIGIDAIRE FAULT CODES

Frigidaire Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F1 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F2 Oven temperature too hot Check and replace oven temperature sensor (RTD).
F3 Open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F4 Shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F5 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F6 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F8 Oven door lock failure Check lock relay and door switches.
Find Parts


    GE FAULT CODES

GE Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Stuck touch pad Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both.
F1 Stuck touch pad Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both.
F2
During
BAKE
Control senses oven temperature above 615F-630F If actual over temperature condition occurred: Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC).

If no over temperature condition occurred: Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective.

Remember: Oven control (ERC) measures resistance of sensor circuit , not actual oven temperature.
F2
During
CLEAN
Control senses oven temperature above 915F-930F If actual over temperature condition occurred: Look for welded relay contacts. If this happens, replace oven control (also called clock or ERC).

If no over temperature condition occurred: Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective. Check door lock switches.

Remember: Oven control (ERC) measures resistance of sensor circuit , not actual oven temperature.
F3
or
F4
Open or shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F5 Loss of relay drive circuit If this fault code cannot be cancelled, replace the oven control (also called clock or ERC).
F8 Shorted meat probe Problem could be with the probe, the receptacle, or probe circuit. Check probe. Look for pinched wire. Look for condensation or contamination on probe receptacle.
F9 Lock switch Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch.
FC Problem with door lock circuit such as pinched wires between control and door lock switches on motorized lock circuits Check wiring and test operation of switches.
FD Shorted meat probe Problem could be with the probe, the receptacle, or probe circuit. Check probe. Look for pinched wire. Look for condensation or contamination on probe receptacle. Replace probe if all else checks out ok.
FF Loss of door motor safety switch Replace the oven control (also called clock or ERC).
FFF Control error, failed EEPROM Replace the oven control board (also called clock or ERC).

The main control operates a series of software commands, which control the various features and functions of the oven. Each function or operation has a numerical value assigned to it. The numerical values can be added up - this is called the check sum operation. Every time the system is powered up and after each clean cycle the system performs a check sum and compares the value to the value programmed into the software (stored in memory).

An EEPROM check sum error or FFF code occurs when the values differ. If this happens, replace the oven control board (also called clock or ERC).
Find Parts


    GE FAULT CODES

GE Microwave Fault Codes
Failure Code Fault Code Description Solution
F1 Oven cavity thermistor open Check oven thermistor for continuity. Replace if zero or infinite ohms.
F2 Oven cavity thermistor closed Check oven thermistor for continuity. Replace if zero or infinite ohms.
F3 Key panel (touch pad) shorted This code will occur if a shorted key panel is detected continuously over 60 seconds. Replace key panel (also called touch pad).
F4
or
F5
Humidity sensor open or shorted Replace humidity sensor.
F6 Shorted temperature probe This code will occur if temp. probe is detected as shorted continuously over 5 seconds. Replace temperature probe.
Find Parts


    GIBSON FAULT CODES

Gibson Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F1 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F2 Oven temperature too hot Check and replace oven temperature sensor (RTD).
F3 Open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F4 Shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F5 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F6 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F8 Oven door lock failure Check lock relay and door switches.
Find Parts


    HOTPOINT FAULT CODES

Hotpoint Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Stuck touch pad Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both.
F1 Stuck touch pad Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both. Refer to F1 test at the top of this page for more information.
F2
During
BAKE
Control senses oven temperature above 615F-630F If actual over temperature condition occurred: Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC).

If no over temperature condition occurred: Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective.

Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature.
F2
During
CLEAN
Control senses oven temperature above 915F-930F If actual over temperature condition occurred: Look for welded relay contacts. If this happens, replace oven control (also called clock or ERC).

If no over temperature condition occurred: Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective. Check door lock switches.

Remember: Oven control (ERC) measures resistance of sensor circuit , not actual oven temperature.
F3
or
F4
Open or shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F7 Stuck touch pad or bad clock Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both.
F9 Lock switch Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch.
Find Parts


    JENN AIR FAULT CODES

Jenn Air Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Function key stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
F1 Defective touch pad or clock (ERC) Replace touch pad or clock (ERC). Touch pad is a more common problem. Refer to F1 test at the top of this page for more information.
F2 Oven temperature too hot Replace relay board, if present, or oven temperature sensor (RTD). Check sensor harness.
F3
or
F4
Shorted or open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F5 Watchdog and hardware conflict Replace clock (ERC).
F7 Function key shorted or stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
F8 Analog / Digital problem Replace clock (ERC).
F9 Door latch Check door latch components.
Find Parts


    KELVINATOR FAULT CODES

Kelvinator Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
F0 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F1 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F2 Oven temperature too hot Check and replace oven temperature sensor (RTD).
F3 Open oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F4 Shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F5 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F6 Electronic oven control failure Replace electronic oven control (also called EOC or clock).
F8 Oven door lock failure Check lock relay and door switches.
Find Parts


    KITCHEN AID FAULT CODES

Kitchen Aid Range / Stove / Oven Fault Codes
Failure Code Fault Code Description Solution
4 Digit Failure Codes (for 2 digit codes see below)
F1 - E0 EEPROM communication error 1. Disconnect power for at least 30 seconds.
2. Re-apply power and observe for at least one minute.
3. If code re-appears, replace control board (also called ERC or clock).

Note: Applies to all F1-E... codes except F1-E3.
F1 - E1 EEPROM checksum error
F1 - E2 UL A/D error(s)
F1 - E4 Model ID error
F1 - E5 Calibration shifted
F1 - E6 Latch signal mismatch error
F1 - E9 Stack overflow
F1 - E3 Wiring harness cavity size does not match previously stored value The "Cavity Size Select" jumpers in the wiring harness indicate a cavity size different from that which the control was previously configured for. Check the jumpers in the harness to make sure they agree with the actual oven size.
 
F2 - E0 Shorted keypad (also called touch pad) 1. Check keypad connector for firm connection (keypad connects to control board).
2. Press CANCEL. If error code returns after 60 seconds, replace keypad (also called touch pad or membrane switch). Some models incorporate keypad in to control board as one unit. In this case, replace control board (also called ERC or clock).
F2 - E1 Keypad cable unplugged
F2 - E5 Cancel key drive line open
F2 - E6 Cancel key drive line open
F3 - E0 Oven temperature sensor (RTD) opened (upper oven, if double oven) Replace Oven temperature sensor (RTD)

Note: Applies to all F3-E... codes.
F3 - E1 Oven temperature sensor (RTD) shorted (upper oven, if double oven)
F3 - E2 Oven temperature is too high (Cook mode)
F3 - E3 Oven temperature is too high (Clean mode)
F3 - E4 Oven temperature sensor (RTD) opened (lower oven, if double oven)
F3 - E5 Oven temperature sensor (RTD) shorted (lower oven, if double oven)
F3 - E6 Warming drawer sensor open
F3 - E7 Warming drawer sensor shorted
F4 - E1 Meat probe malfunction - shorted Problem could be with the probe, the receptacle, or probe circuit. Check probe. Look for pinched wire. Look for condensation or contamination on probe receptacle. Replace probe if all else checks out ok.
F5 - E0 Door switches do not agree (condition exists when door switch is closed indicating an open door, and latch switch is closed indicating a locked door) 1. If door latched:
  1. Disconnect power from unit.
  2. Check wires and connectors from control to door switch, then from door switch to control. If no damage to wires and all connectors okay, proceed to step C.
  3. Replace door switch.
  4. Re-apply power.
  5. Press and hold any key down for 1 minute to clear F5 failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.

2. If door not latched:

  1. Disconnect power from unit.
  2. Check wires and connectors from control to latch switch, then from latch switch to control. If no damage to wires and all connectors okay, proceed to step C.
  3. Repeat steps A and B for door switch.

3. Measure door switch (door open = switch open small low voltage terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION - oven light contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control. Press and hold any key for 1 minute to clear R failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.
6. If failure remains, disconnect power and replace control.

Note: Applies to all F5-E... codes.

F5 - E1 Self clean latch will not lock
F5 - E2 Latch during CLEAN error
F5 - E5 Self clean temperature not reached within 45 minutes.
F5 - E6 Door is open, but latch is locked
F5 - E7 Self clean latch will not unlock
F6 - E0 Return line not connected If switch pulse return line is not connected, electronic control will display F6 within 60 seconds after power up. Replace control.
F7 - E1 Common switch wire is defective Common wire (+5VDC) to latch switch, and to door switch is shorted to chassis ground or neutral. A double oven will have two of each switch and one common wire.
1. Check connections at control and at the latch switch and door switch.
2. If all connections are good, then check the individual switches as outlined for the F5 failure.
2 Digit Failure Codes
F0 Board failure Replace control board (also called ERC or clock).
F1 Board failure Replace control board (also called ERC or clock).
F2 Oven temperature is too high 1. Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC).
2. For SELF CLEAN models: check door lock operation.
3. Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective.

Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature.
F3 Oven temperature sensor (RTD) open Replace Oven temperature sensor (RTD)
F4 Oven temperature sensor (RTD) shorted Replace Oven temperature sensor (RTD)
F5 Board failure Replace control board (also called ERC or clock).
F7 Function key stuck on ERC Replace control board (also called ERC or clock).
F8 Board failure Replace control board (also called ERC or clock).
F9 Oven door lock failure Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch.
Find Parts


    KITCHEN AID FAULT CODES

Kitchen Aid Built-In Microwave Oven Fault Codes
Failure Code Fault Code Description Solution
F1 - E3
or
F1 - E4
Electronic control malfunction Replace control.
F2 - E0
or
F2 - E1
Keypad not connected Check keypad connector for firm connection.
F2 - E3 Keypad held down too long, or keypad is shorted. Press CANCEL, if error code returns after 60 seconds, replace keypad (also called touch pad or membrane switch).
Find Parts


    KITCHEN AID FAULT CODES

Kitchen Aid Cooktop Fault Codes
Electronic Touch Ceramic 30 inch. Cooktop KECC508MBL
Failure Indication Failure Code Fault Code Description Solution

F03 One or more keys permanently pressed 1. Clean the glass surface and remove all objects placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module.

F12 Electronic board and touch module communication error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable between touch control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module.

F13 Internal CPU checksum errors 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.

F22 Key sensitivity problem 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.

F36 Temperature probe hardware error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
OVER TEMPERATURE INDICATION
Three indicators alternatively blink in left and right side This is a temporary standby condition to prevent over temperatures in the cooktop.
Let the cooktop cool down and the blinking indicators will stop.
Electronic Touch Ceramic 36 inch. Cooktop KECC568MBL
Failure Indication Failure Code Fault Code Description Solution

F03 One or more keys permanently pressed 1. Clean the glass surface and remove all objects placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module.

F12 Electronic board and touch module communication error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable between touch control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module.

F13 Internal CPU checksum errors 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.

F22 Key sensitivity problem 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.

F36 Temperature probe hardware error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
OVER TEMPERATURE INDICATION
Three indicators alternatively blink in left and right side This is a temporary standby condition to prevent over temperatures in the cooktop.
Let the cooktop cool down and the blinking indicators will stop.
Find Parts


    KITCHEN AID FAULT CODES

Kitchen Aid Front Loading Automatic Washer Fault Codes (Model KHWS01PMT / WH)
Failure Code Fault Code Description Solution
FH No water detected entering machine or pressure switch trip not detected If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.

Possible Causes / Procedure

•  If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet valves.
- Verify inlet valve operation.

•  If there is water in the unit:
- Verify drain pump operation.
- Verify that the pressure switch hose is in good condition and properly connected to tub
and pressure switch.

1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves, pressure switch, drain pump, flow meter,
and Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power.
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle.

Replace failed component.
F02 Long drain If the drain time exceeds eight minutes, the water valves are turned off and "F02" is flashed.

Press PAUSE/CANCEL two times to clear the display.

NOTE: After four minutes the "Sud" error will be displayed, then four minutes later the "F02" error code will be displayed..

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
F05 Water temperature sensor error If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, the "F05" error code will be displayed.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Check connections to the water temperature sensor.
3. Check resistance of heating element, if present on this model. (abnormal = infinity).

Replace failed component.
F06 Drive motor tachometer error The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

Possible Causes / Procedure

1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.
F07 Motor control unit error The main control has detected a short in the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.

Replace failed component.
F09 Overflow condition If the overflow contact on the pressure switch is closed for more than 60 seconds, an Overflow Condition will occur. In an overflow condition, the door remains locked and the drain pump runs constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing.

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. Check the pressure switch for proper operation.

Replace failed component.
F10 Motor control unit (MCU) heat sink thermal trip If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an "F10" will be displayed.

Possible Causes / Procedure

1. Check for proper installation, verify the unit is not located near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

Replace failed component.
F11 Serial communication error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors.

Replace failed component.
F13 Dispenser circuit error If the dispenser motor is not able to be driven to its proper position.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the dispenser.
3. Check wire harness connections to the dispenser motor and Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.

Replace failed component.
F14 EEPROM error The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data it will cause this error.

Possible Causes / Procedure

A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any cycle. Replace if defective.
F15 Motor control unit (MCU) error If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.
F21
or
F22
CCU / Touchpad / LED assembly error This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU).

Possible Caus