My refrigerator part of the unit is not working but the freezer is working. How can you help me with this problem?
Answer Hello Maria,
You will need to remove the evaporator cover from the rear of the freezer compartment and look at the frost pattern. If it is clogged with frost, you probably either have a bad evaporator fan motor DA31-00146J or a defrost issue.
My Samsung side by side works fine, have a noise coming from the back of the freezer section sometimes its tolerable, and other times, just irritating. Repair guy said evap motor more than likely, wanted to much to fix. Your expert opinion?
The evaporator fan motor would be the most likely cause for the unit making noise when running. It may not be a bad fan but could be ice that is building around the fan. You will want to check this first to make sure that there is no ice build up and if not then the fan motor would be the issue.