Ice is forming beneath the drawer in the main freezer section.
Any help in identifying the problem would be appreciated.
You will want to check the drain line under the evaporator behind the rear wall for being blocked. If the is ice built up in the drain trough then you will need to clear the ice and run hot water down the drain to clear.
My refrigerator does not cool very well. It freezes fine, but doesn't cool drinks very well.
Answer Hello Liz. Check the fan motor 482731 in the freezer and make sure it is running properly. If not, it will prevent the cold air from going into the bottom. Also, make sure freezer temp is now turn all the way on. If so, this blocks air to the bottom. Be sure and clean condenser coils and make sure the condenser fan motor is running properly.