Purchased new ice cube tray. How to replace?
Answer Hello Jen,
This ice tray will come out by flexing the plastic brackets that hold it. The critical part of this is the placement of the sensor on the bottom of the tray. If the sensor is not placed exactly as it is on the existing tray, the icemaker will not cycle properly.
Getting partial ice cubes and ice is sticking together.
If the ice is hollow and all sticking together then is sounds like the icemaker is cycling too quick in which case the thermistor on the bottom of the icemaker is faulty and the icemaker would need to be replaced.