The drain pump works well, all lines cleared, however the water does not empty out of the accumulator sump and remains at the top of the accumulator lovered rim, is this normal? Pump runs after this level is reached for about 30 seconds, or should the drain motor empty more water out of the accumulator base. Seems odd Kitchen Aid would allow this water to remain. Wife says it used to empty? Any help would be appreciated, thanks. John
Answer Hi John. You need to get a bucket and un hook the drain hoes at the sink connection. Put the end of the hose in the bucket and see if the water now drains fully. If so then also use a screwdriver inserted in the sink drain to see if it is clogged there... (very common). You also need to see if the drain hose has a loop into it (creating a p-trap) and mounted as high as possible to the back wall of the under the sink area. Then taught into the drain standpipe... At the other end of the drain hose there is a check flap valve part # 8268375. If this is missing or ripped it will allow negative back flow into the tub. It is mounted at the drain hose/ pump area. Small but very effectively needed. Unfortunately if the pump impeller is spinning loose on the pump shaft then you need to replace it. Pump Part # W10348269. Use a wet shop vac. to remove all debris from the sump area as you remove the top filter and lay all parts aside one by one to clean under the sink and inspect them for damage. When you get to the chopper blade then this is as far as you can go. Cleaning and using Dishwasher Magic part # TJ104 monthly w/ hot water will refresh the unit to keep optimum performance levels. Thank You.
accumulator is covered with a gray substance plugging the filters in the top of accumulator, also on the underside of filter! Looks almost a gasket has dissolved and plugged every thing! Looks and feels almost like gum!
Answer Dwayne, It's most likely a detergent or calcium deposit from the water. It could also be a grease,or food deposit due to a lower than reccomended water temperature(120 dgrs.F. at first fill of the cycle) If the water temperature is not hot enough, the enzymes in the detergent, and the oil from the food particles on the dishes will not breakdown properly, and will leave a residue,in the dishwasher. You may want to purchase a dishwasher cleaner like "glisten" or "afresh" ,etc. to remove any deposits and run a few cycles with a proper hot water temperature (120 dgrs.F.) and recheck the resukts. Thanks and Good Luck
How do I remove the accumulator assembly? I've removed the screws. Does it twist? Do I end to remove another piece to remove the accumulator assembly? Thanks.
Answer James, There are 4(four) #20 torx screws in the top of the accumulator(around the center opening) that have to be removed before you can lift the top of the accumulator off the pump assembly. You have removed the lower rack and dis mounted the water tube from the pump/accumulator top, correct / Good Luck and Thanks