There is broken glass visible under the filter at the bottom of the unit. I've been able to remove the lower arm and also have removed the three screws visible. I thought now I'd be able to pull out the filter and vacuum the glass, but nothing is budging. Can you advise on how to get under the filter? Also, what can happen if I run the dishwasher without removing these small pieces?
Answer Cris, There should be four(4) screws that secure the accumulator to the sump 8193918 " 1. Remove the four (4) Torx T-20 screws securing the soil accumulator from the sump base. 2. The soil accumulator assembly will now lift free of the sump base". You're correct, you want to remove as much debris from the sump assembly as possible(especially glass) There is the potential of the debris getting pass the chopper and screen, and damaging or blocking the impeller and shaft seal.
I have a Whirlpool dishwasher model DU1145XTPQ9 There is glass visible below the lower arm in the accumulator. I've removed the lower arm and the screws to the top of the accumulator. Now what? The top of the accumulator looks like it might twist off but what the water feed arm.
Answer Hello George,
The feed tube will twist out of the way. The internal rear feed cap rotates to the right to about the 2 o'clock position to be removed. The feed tube can also be removed from the clips in the rear if so desired. Once the internal rear feed cap is removed, remove the screws and the accumulator assembly and you will have access to the chopper blade area of the pump. Be sure to check the chopper blade shaft for breakage. If a piece of glass gets into the chopper blade, it will break the shaft that supports it and will make noises and food particles will accumulate in the pump. This will cause a no drain situation.
Be sure to let us know if any more assistance is required.
The drain pump works well, all lines cleared, however the water does not empty out of the accumulator sump and remains at the top of the accumulator lovered rim, is this normal? Pump runs after this level is reached for about 30 seconds, or should the drain motor empty more water out of the accumulator base. Seems odd Kitchen Aid would allow this water to remain. Wife says it used to empty? Any help would be appreciated, thanks. John
Answer Hi John. You need to get a bucket and un hook the drain hoes at the sink connection. Put the end of the hose in the bucket and see if the water now drains fully. If so then also use a screwdriver inserted in the sink drain to see if it is clogged there... (very common). You also need to see if the drain hose has a loop into it (creating a p-trap) and mounted as high as possible to the back wall of the under the sink area. Then taught into the drain standpipe... At the other end of the drain hose there is a check flap valve part # 8268375. If this is missing or ripped it will allow negative back flow into the tub. It is mounted at the drain hose/ pump area. Small but very effectively needed. Unfortunately if the pump impeller is spinning loose on the pump shaft then you need to replace it. Pump Part # W10348269. Use a wet shop vac. to remove all debris from the sump area as you remove the top filter and lay all parts aside one by one to clean under the sink and inspect them for damage. When you get to the chopper blade then this is as far as you can go. Cleaning and using Dishwasher Magic part # TJ104 monthly w/ hot water will refresh the unit to keep optimum performance levels. Thank You.