What causes tub not to fill-water just runs into tub- and where is the water going?
Answer Hello Al. It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon.
Washer 2 years old. Will not agitate or spin. Belt is ok. Fills ok and drains , goes thru cycle just does not agitate or spin. What are the common parts that this could be?
Answer Hello Jack. Check and see if the pulley has fell off the bottom of the unit. If so, when installing back onto the unit, use some loc-tite on the threads to secure the nut.