How do you snap cap onto ice auger without breaking cap?
Answer Hello Kim. The cap-helix is part # D7749401. It is the very 1st. part installes into the ice bin. The auger(agitator as mentioned). It is not a wound type The back end loosy fits into the cap. Thank you.
My ice bin agitator keeps freezing up and will not dispence ice cubes through the door?
Answer Hi C.W. If your agitator is freezing up, then you are getting outside air up into your chute, and bin assembly. This is caused by the chute flapper aassembly not closing well. This will require replacing 3- parts that works this. The ice door chute is part # 12562701. The door chute insulation part # is 67007098. The ice chute seal is part # 12665101. All work together to insure that there is a complete 360 degree seal onto the door chute itself. You can clean the area when you are there changing the parts. Tell everyone to "get the ice first" in order for the full glass of beverage does not splash up and backwards into the upper area and elactronic controls, causing more issues. Such as a burnt board. Thank you.