On my washer on spin cycle, the agitator spins off balance and my washer moves around my garage. What is the part called that I need to replace?
Answer Hello Justin,
If we could ask you to please re-post with the model number from your units' I.D. tag, we can look it up and give you a good diagnosis and part numbers. The first thing I would check on a top load Whirlpool Direct drive is the skate plate 3946509. This is assuming your model number is this configuration.
I hear a noise (like something wearing out) when washer is running. Only during the agitating time. I believe it maybe the Direct drive washer motor coupling problem. What's your thoughts?
The issue could be the motor coupler that is bad but normally would have issue during the spin as well. The most likely cause of the issue would be worn out agitator dogs or agitator cam.