I have a front loader Duet. There was a loud bang during the spin cycle. The basket seems tilted foreward and doesn't spin true but still spins....loudly.
Answer Hello Patrick. It sounds like the bearings are bad. If so, you will need to replace the outer tub assembly and the inner basket to properly repair the unit.
Is the agitator grease the same as White Lithium Grease?
Answer Hello Al. No, the agitator grease is not the same as the lithium grease.
Need a grease retainer for model #31603.
Answer Hello Ray. Sorry, we do not sell parts for the Hamilton beach unit.