The ice dispenser is not working. When I press the button it makes a light hum and then nothing. Is it the motor, solenoid or the control board?
You will want to check to make sure that the ice in the ice bucket has not frozen solid together and that it is loose. If it is loose then the most likely problem is a bad motor.
My ice maker does not make ice....I am not sure what is wrong but I was told that it is the arm. if this is broke would it make ice?
If the stripper arm was broken it would not make ice but it could also be the motor module, icemaker thermostat, a bad heater, wire harness or valve. The icemaker should be checked. If you provide a model number we could advise of the proper things to check on the icemaker. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
I recently purchased a replacement arm rocker "AP4507899 (W10297244) ARM-STRIPR for the ice maker in my thermador refrigerator. As with the OEM, it fits into a groove on the right side. However, it seems to just dangle on the left side where it should attach to the ice maker. Any suggestions?
Answer Hello Steve,
When you install the rocker arm you pull the icemaker model off and then you would loosen the screws for the head of the icemaker. Once you do this there is a groove in the front of the mold that the rocker arm will slide into. Once slide into the groove you push the head back on and make sure that the rocker arm is still in place. Tighten screws back down and reinstall the module.