Base Strut Assy-As

Konstantin for Model Number Neptune MAH5500BWQ

Answer Hello Konstantin, The correct strut assembly is part number 22001988. You can also take the baffles out of unit and check the blots on the spinner support to make sure not broken and make sure that they are tight. 

Perry for Model Number FAV6800AWW

Answer Hello Perry, You can check the struts to see if they are bad by pushing down on the tub assembly and it should spring back into place. Also check for crud on the struts that would cause them to not spring back properly. 

Dave for Model Number fav6800aww

Answer Hello Dave! Yes, the strut assembly 12002202 comes with two struts. Thanks! 

Barb

Answer Hello Barb! When replacing the strut other parts will need to be replaced as well so the manufacture provides all in the same kit, 12002202. No instructions come with the part however, we have a free repair forum available for assistance, you may register and post a question for repair help. Here is the link, thanks! http://forum.appliancepartspros.com/register.php