the tube makes a knocking sound a the start of the spin cycle. what could cause this problem?
Answer John, Does the washer make a rumbling or "growling" noise when it does get to a high speed spin ? This would indicate a worn out set of tub bearings 280232 , allowing the spin basket to "wobble" and touch the inner tub or tub cover. It could also be a cracked or broken tub support arm on the spin basket W10040480 We're taking for granted, you've done some of the basic checks( burn spot on the belt, something between the tubs or hoses or wiring tapping the cabinet or tub, etc. Good Luck and Thanks
If drum won't move is this the part to fix? Also does this part come with bearings?
Answer Hi DA. Remove the top and access the supplied service tech sheet. Then open the front door and use a flashlight to see what may be stuck in the boot area stopping it from turning. Remove the back cover. Remove the belt and see if the rear pulley spins the tub free without bearing noise and the pulley not grooving itself into the back of the outer tub w/bearing part # 280232. Is the motor locked up ? Part # W10140583. What codes do you get ? If you heard a "freight-train" sound instead of the "jet-engine" sound, then the outer tub bearing and the inner spinner assy. (tub) part # W10040480. If the rear pulley has worn lose it is part # 8182650. The outer nut is part # W10283361. Thank You.