The problem was a loud screeching noise and then a thumpping sound until the washer turned off Michael G. • Petaluma, CA • October 01, 2014 My Repair & Advice I went on youtube and found the APP. video and found the how change the bearings on a HE3 washer. Very Helpful and easy to follow. When I took the washer apart I noticed the spider was broken and bought the entire washer drum. Reinstalled everything. Ran approx 8 loads so far and everything seems to be working like new. Thanks Mike Was this review helpful to you?