Is there a repair manual out there or instructions to replace parts on this machine?
Answer Hello Pamela! The manufacturer does not offer a repair or service manual on model WFW9600TA01. We do, however, have a free repair forum available for troubleshooting, diagnosing, and installation assistance. Here is the link for you to register and post a question, thanks! http://forum.appliancepartspros.com/register.php
Washer makes loud noise when in spin cycle, sounds like a knocking noise inside the tub towards the back top of tub.
Answer Hello Dom! Remove the top off of the washer and put it in the spin cycle to try to determine which part the knocking noise is coming from. It is possible that it may be a bad bearing on the outer tub W10253866. Hope this helps!