My Duet washer WFW9150 is damaging garments. I have found a tear & part of the bellow edge is missing. It is not leaking though. Garments seem to be caught in an area during spinning. Please advise if this would cause it & if anything else should be checked/replaced.
Answer Hello Jessica,
If the unit is not leaking it will not harm the unit to use it like this but if articles of clothing are hanging up in the area, the clothing can cause more damage to the door boot. I would feel around the front edge of the spin basket for rough spots and if you find any, use a piece of sandpaper to smooth it out. If no rough spots are located, you should consider replacing the door bellows W10381562 to prevent damage that can occur if it were to leak on the motor control board.