Left refrigerator door was not closing properly the pivot block had worn down Maryann H. • Boerne, TX • March 10, 2015 Appliance: Model KITCHEN AID - MODEL NUMBER WAS INSIDE THE FRIG. My Repair & Advice I ordered the part by calling and the customer service person was very helpful. The part was in our mailbox in two days. My husband removed the worn out part and replaced with new. Works great! Was this review helpful to you?