We replaced the machine control board. Machine continues to malfunction as before- hot water valve constantly open, and timer won't advance.
Answer Jerome, There are a couple of other things to check first. Remove the slanted panel across the top of the washer, on each side of the tub, you'll find multi plug connectors(1 on each side) Disconnect the upper harness and check both connectors for loose or shorted wires or pins, and the plastic connector openings for discoloration, indicating a possible short. At the machine control board, you'll need to check for a 24 Volt DC circuit at conn.P7 pin 7 (ylw wire) for 24VDC to the black wire on the relay,and conn. P7 pin 8 (pnk wire) for the same while the unit is filling/washing. If you have no 24 VDC or Low VDC that would indicate a bad timer input contact. The hot water does stop flowing when you turn the timer off, correct. Hope this is a help to you, Good Luck
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Did not spin completely. Some items were still wet, not soaked and put another load in and nothing. No lights on washer only dryer works fine like no power to just washer. Any ideas?
Answer Hello Gary,
On the stacked Neptune, MLE2000AYW, there are tow big molex connectors under the access cover on either side of the door. These are common to lose connections and this is the first place I would check. If the connection giving trouble has been hot it will be easy to locate since the connector will discolor, making the white plastic turn a bit tan or darker. If not, it can be a real chore to locate. If not discolored, it is easiest to troubleshoot the unit using the wiring diagram and an ohm meter, (power off to machine when using the ohm meter to avoid damage to the meter). Looking for the voltage is more dangerous but most technicians prefer this method because when the voltage goes into a component but doesn't come out the other side, you have found the component at fault.
I want to be sure that this item is what I need. Could you tell me if it is so? Thanks, Giuseppe
Answer Hello Giuseppe,
If you could please list the symptoms the unit is giving, we can determine if the machine control board would be the cause of your problem or not.