We were ecstatic that we were able to fix the unit ourselves. We had a Jenn Air suggested appliance repair company come out and tell us that the unit (built in) would not work unless we ordered the crispers ($600 each) and that they were actually discontinued. That meant we'd have to buy a new built in ($8000) which was NOT going to happen.
My husband test power in and out on all the components and deduced that it must be just the main control board. We ordered it; it was shipped immediately and it works!!!