I purchased a new burner assembly. The burner tube did not come with a air shutter. Do I need one? My dryer is not drying in a normal time.
Answer Hello Rnt,
The burner has to have an air shutter. It should have come with one. You should call us at 1-877-477-7278 for a re-ship since this part is necessary to produce a proper flame.
My dryer seems to run fine except it takes two 60 minute cycles to get the clothes dried??
Answer Hello Janelle. It sounds like the venting system is clogged or kinked. You will need to check the vent and clean it out. Be sure and clean the vent pipe and the dryer air duct assembly. If the air flow is not good, the unit will retain moist air causing the clothes not to dry. Try running the unit with the vent unhooked from the back of the dryer and see if the dryer works properly.