I have a sears/whirlpool direct drive washer approx 5yrs old. The washer reaches the rinse cycle after agitating fine and won't pump out the water. I bypassed the lid switch took cabinet off and heard the motor humming at this time and getting hot. I was able to get it to pump and spin by helping it along at the coupler. I took the pump off ( no obstructions) it spins freely, the coupler is good, I took the motor off and was able to spin the coupler attached to transmission. The motor windings test ok with an ohmmeter and the motor switch as well. All that I can think of is the capacitor. I removed it and measured voltage across it and got zero, that should have been 120v in my opinion, using an ohmmeter it reads a open circuit across the terminals. Am I looking at a bad capacitor here? Thank you in advance
Answer Mark, The problem wouldn't be in the capacitor, you may have tested it wrong, and besides the washer motor wouldn't run in the agitate mode, either. Since the motor runs in the agitate mode, but hums in the spin / drain mode, the issue should be in the timer 8541945.
What does the capacitor actually do? Is it needed?
Answer Hello. The capacitor is like a boost starter for the motor and it is needed on the unit.
My wife did laundry last night and the washer worked fine. On the 2nd load the washer filled up fine. It would not agitate, spin or drain. When we adjusted the knob to try to have it spin and drain the water it just made a humming sound. I know the lid switch is in good order because I replaced it 2 months ago with the help of one of your videos. I'm guessing that the capacitor 8572717 has gone bad. How can I check to see if that is the problem? I would rather replace the capacitor than purchase a new machine. However, if the problem is due to a faulty motor or transmission I would probably just buy a new machine.
Answer Hello Joe,
Since the unit is humming and will not drain, the first place to check is the drain pump. It is common for debris including buttons and parts of zippers to get into this area. In many cases, clearing the pump/sump area will correct the issue. Other cases require the replacement of the drain pump 3363394. Very few capacitors fail on the motor but when the issue is capacitor related, it is normally a broken wire to it or a poor connection. To test the capacitor, remove all wires from the capacitor and short the two terminals with a screwdriver. Use an ohm meter from one terminal to the other. The reading on a good capacitor will start with a resistance reading that quickly fades to infinity. Reverse the meter leads on the terminals and test again. If the same thing happens, it is assumed to be a good capacitor. If either direction shows no contact or a complete circuit with a consistent reading, the capacitor 8572717 has failed.