Heavier loads like towels and jeans do not get completely dry in the spin cycle. I can ring water out of them. I have replaced the pump and checked the drain lines are clear.
Answer Michael, First check to see there isn't any small or light weight article stuck between the tubs. If all checks OK, you'll need to check and replace the clutch assembly 285785. Under stressful operation ( larger, heavier loads) the clutch plate can and will "slip" and not produce the proper RPM to extract the water from the heavier loads.
I have a whirlpool washer it stopped in the middle of a wash it made like a buzzing noise then a thump noise a stinky smoke came through the inside of the washer tub then.
Answer Hello Debbie. Remove the cabinet from the washer and see if you can locate any burnt parts. Check the water valve, motor, and all wiring on the unit. It sounds like either the valve failed or the unit locked up.