Does the clutch band have a retainer clip to hold it in the housing?
The clutch band is held into the housing by the spring that is in between the ends of the band. This spring pushes the clutch band against the housing holding it in place.
Heavier loads like towels and jeans do not get completely dry in the spin cycle. I can ring water out of them. I have replaced the pump and checked the drain lines are clear.
Answer Michael, First check to see there isn't any small or light weight article stuck between the tubs. If all checks OK, you'll need to check and replace the clutch assembly 285785. Under stressful operation ( larger, heavier loads) the clutch plate can and will "slip" and not produce the proper RPM to extract the water from the heavier loads.