My ice will not come out and the crusher won't work. Replaced the motor and ice came out one time. No problem making ice or getting water but the ice will not come out the dispenser.
Answer Hello Hall. This is an issue caused by the door liner being made of plastic. You see, the issue is caused by the plastic door liner changing shape by a small amount and this makes the shaft too short. Believe me, this steel shaft cannot strip. When the motor is setting effectively further away, this makes the shaft slip because it isn't meshing fully. I remove the two 1/4 inch hex headed screws and set the plastic "keeper" and spring aside. Pull the shaft up, out of the hole, (you can grab it with needle nosed pliers). Wrap electrical tape, sticky side out, around itself about 20 times or so and shove the wad of tape into the bottom end of the shaft. It may take a few trys to get the length right, but when you get it right, the shaft will mesh on both ends and it will dispense again. This is one of two ways to correct this issue. The other one is to replace the freezer door assembly.
Following a power outage, the ice dispenser will not dispense ice. The water dispenses, but acts a little weird, it will take a few seconds to stop dispensing water. The ice maker is working fine and making ice, but nothing happens at all when the pad for ice is pushed. No noises, nothing. Please advise. Thanks!
The most likely issue with the unit not dispensing ice and water dispenser acting weird would be the control board that sits behind the dispenser assembly. You can access this by removing the drip tray and taking out 2 screws that are behind the tray. You can also check the dispenser motor from here to make sure that the motor is not faulty.