Most of the buttons don't work (bake, broil, favorites, cancel, enter, back). Some will beep (convect, setup, clean, more options, vent fan) but not do anything. The timers work. Is this a problem with the control panel or the part Item Number: AP4508101 or something else?
Terry for Model Number Jenn Air JES9800BAF
Answer Hello Terry. Based on the information you provided, it sounds like the control panel W10206077 is bad and will need to be replaced in the unit.
I am getting error codes EE-214 and M-214. Several buttons on the touch pad are inoperable. How do I determine if I need this part (the electrical control unit) or a new touch pad panel?
Tom for Model Number JES9800BAF
Answer Hello Tom. Based on the error code you provided, the control panel W10206077 is bad on the unit and will need to be replaced. You can try unplugging the ribbon cable going to the control board and see if the code goes away or stays, but the code indicates a bad button on the panel.