Hello. Is this the electronic control that controls all of the basic functions of the washer? My washer seems to have a mind of it's own. Sometimes the washer will fill with water and sit for an hour sensing the load. Sometimes on certain settings the washer runs fine but on other settings it won't. I never know what to expect.
Answer Hello Brian,
The control W10392998 is the actual machine control. The large one under the panel is the user interface, (touch panel). If you are getting such erratic reactions from the control, I would first check the polarity of the receptacle it is plugged into and make sure neutral and earth ground are not switched. This can play havoc with an electronic control. If it is correct and all electronic connections to the control are good, the control is a good suspect.
Is this is a brand-new factory part or has it been Refurbished?
Answer Hello KT. All of our parts are new factory replacement parts unless otherwise specified. Thanks.