Washer locks, but will not complete the cycle. May stop at the beginning or at the wash cycle or any place.
Answer Hello Nick,
This unit needs to be put into the diagnostic mode. This will pull the fault codes that will lead you to the cause of the issue. The tech sheet explains how to run this procedure. It is located in a plastic re-sealable bag inside the front of the main panel. If you raise the main top, you can easily pull it from the bag. Please let us know if further assistance is needed.
Note: This question is for the older version of this part, but we thought you might still find it helpful
Does replacing the main relay control panel require the expertise of an electrician/appliance repair specialist? Or is it a do it yourself project?
Answer Hi Keisha. First remove power. Lay a towel on the top of the lid so you will protect the control panel. Take the rear panel cover screws out. Take a putty knife to the front lower lt. and rt. corners to push in and release the hold down clips. Lift up on each corner of the panel and then lay the panel face down on the lid. Then make sure you ground yourself out on the chassis of the unit and do not discharge static on the control panel. Do not touch anything on the new board in fear of static discharge. Remove and replace the board carefully. The control board is part # W10393454. Thank you.