The dryer is turning everything grey. When used it seams to dry fine.
Answer Gary, Being a gas dryer, you do want to make sure you have the proper fuel air mix at the burner. The flame should be a blue color with little to no white or yellow tipping at the end of the flame. Otherwise the greying would be due to a chemical reaction in the wash or drying process, and is usually due to fabric softener or softener sheets. You can also check the tumbler and baffles for stuck on substances like gum, glue, stickers etc. You can also clean the tumbler and bulkheads with something like "soft scrub" or "Bon Ami" just be careful not to rub through the painted surfaces.
I replaced both coils in our gas dryer (your video was very helpful), but still have no heat. I can hear a switch activate when the dryer starts up, but the burner doesn't ignite. What do you think we should try next?
Answer Hello Rachel,
The click you hear is the gas valve being energized. If it is not igniting, the gas valve WE14M114 is not opening and will need to be replaced to correct the issue. You will need to call in for a return authorization on the coils.