Clothes are getting wraped around agitator and making loud noise.
Answer Hello Randy. You need to order and replace the agitator assembly in the unit. It sounds like it may be bad. Also, make sure the unit is not getting overloaded with clothing.
I can't get the Agitator to come out.
Answer Hello Don. Remove the cap off the agitator and remove the bolt from the center of the agitator. Then lift out the agitator.